MARIE EMMANUELLE VELANGANNY
Nivelles
Summary
Having strong communicative and interpersonal skills is essential
in building an excellent rapport with visitors to create a
welcoming environment. By effectively transferring phone calls
or greeting guests, I can ensure a smooth transition and foster
positive relationships. Clear communication and active listening
are key to understanding visitors' needs and providing them with
the necessary assistance. Moreover, by displaying empathy and
friendliness, I can make guests feel valued and comfortable.
Overview
12
12
years of professional experience
Work History
French Teacher
Alpha Matriculation Iigher Secondary School
08.2011 - 04.2012
- Facilitated learning of French language using variety of instructional methods, resources and technological tools.
- Communicated with students in French to foster oral proficiency.
Receptionist
Alliance Française de Pondichéry
10.2012 - 12.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
Assistant Librarian
Alliance Française de Pondichéry
01.2013 - 02.2016
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Located library materials, resources and technologies to fulfill patron requests.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
- Inducted, informed and supported new users with thorough library orientations.
- Answered questions from patrons and helped to find desired materials.
- Collected fees, fines and donations for balanced library finances.
- Collected and processed fines on overdue library materials.
Assistante Educateur Montessori
Montessori Kids
08.2021 - 06.2022
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Senior Teacher
Kidsandus Waterloo
09.2016 - Current
- Fostered positive relationships with students and encouraged them every step of the way
- Engaged students by using points of interest and topics they are familiar with.
- Incorporated multiple types of teaching strategies into classroom.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
English Teacher
Kidsandus Stockel
03.2017 - 06.2017
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Education
Bachelor of Arts in French Literature -
Bharathidasan Government College for Women
05.2009
Master of Translation and Interpretation -
Pondicherry University
05.2011
Diplôme d'études en langue française -
Alliance Française de Pondichéry
Certificate in Teaching English to Speakers of Other Languages (CELTA) - Teaching English As A Second Language
LTTB
Brussels, Belgium08.2023
Skills
- Communication Skills
- Adaptability
- Classroom Management
Personal Information
Title: Receptionist (bilingual)
Hobbies and Interests
- Listening to music
- Trying new cooking recipes
Music
The best relaxation that I opt for
Languages
Tamil
Advanced (C1)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Assistante Educateur Montessori
Montessori Kids
08.2021 - 06.2022
English Teacher
Kidsandus Stockel
03.2017 - 06.2017
Senior Teacher
Kidsandus Waterloo
09.2016 - Current
Assistant Librarian
Alliance Française de Pondichéry
01.2013 - 02.2016
Receptionist
Alliance Française de Pondichéry
10.2012 - 12.2012
French Teacher
Alpha Matriculation Iigher Secondary School
08.2011 - 04.2012
Bachelor of Arts in French Literature -
Bharathidasan Government College for Women
Master of Translation and Interpretation -
Pondicherry University
Diplôme d'études en langue française -
Alliance Française de Pondichéry
Certificate in Teaching English to Speakers of Other Languages (CELTA) - Teaching English As A Second Language
LTTB
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