Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Music
Languages
Timeline
Generic

MARIE EMMANUELLE VELANGANNY

Nivelles

Summary

Having strong communicative and interpersonal skills is essential
in building an excellent rapport with visitors to create a
welcoming environment. By effectively transferring phone calls
or greeting guests, I can ensure a smooth transition and foster
positive relationships. Clear communication and active listening
are key to understanding visitors' needs and providing them with
the necessary assistance. Moreover, by displaying empathy and
friendliness, I can make guests feel valued and comfortable.

Overview

12
12
years of professional experience

Work History

French Teacher

Alpha Matriculation Iigher Secondary School
08.2011 - 04.2012
  • Facilitated learning of French language using variety of instructional methods, resources and technological tools.
  • Communicated with students in French to foster oral proficiency.

Receptionist

Alliance Française de Pondichéry
10.2012 - 12.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.

Assistant Librarian

Alliance Française de Pondichéry
01.2013 - 02.2016
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Helped children select appropriate reading level library books.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Inducted, informed and supported new users with thorough library orientations.
  • Answered questions from patrons and helped to find desired materials.
  • Collected fees, fines and donations for balanced library finances.
  • Collected and processed fines on overdue library materials.

Assistante Educateur Montessori

Montessori Kids
08.2021 - 06.2022
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.

Senior Teacher

Kidsandus Waterloo
09.2016 - Current
  • Fostered positive relationships with students and encouraged them every step of the way
  • Engaged students by using points of interest and topics they are familiar with.
  • Incorporated multiple types of teaching strategies into classroom.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

English Teacher

Kidsandus Stockel
03.2017 - 06.2017
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.

Education

Bachelor of Arts in French Literature -

Bharathidasan Government College for Women
05.2009

Master of Translation and Interpretation -

Pondicherry University
05.2011

Diplôme d'études en langue française -

Alliance Française de Pondichéry

Certificate in Teaching English to Speakers of Other Languages (CELTA) - Teaching English As A Second Language

LTTB
Brussels, Belgium
08.2023

Skills

  • Communication Skills
  • Adaptability
  • Classroom Management

Personal Information

Title: Receptionist (bilingual)

Hobbies and Interests

  • Listening to music
  • Trying new cooking recipes

Music

The best relaxation that I opt for

Languages

Tamil
Advanced (C1)
English
Bilingual or Proficient (C2)
French
Advanced (C1)

Timeline

Assistante Educateur Montessori

Montessori Kids
08.2021 - 06.2022

English Teacher

Kidsandus Stockel
03.2017 - 06.2017

Senior Teacher

Kidsandus Waterloo
09.2016 - Current

Assistant Librarian

Alliance Française de Pondichéry
01.2013 - 02.2016

Receptionist

Alliance Française de Pondichéry
10.2012 - 12.2012

French Teacher

Alpha Matriculation Iigher Secondary School
08.2011 - 04.2012

Bachelor of Arts in French Literature -

Bharathidasan Government College for Women

Master of Translation and Interpretation -

Pondicherry University

Diplôme d'études en langue française -

Alliance Française de Pondichéry

Certificate in Teaching English to Speakers of Other Languages (CELTA) - Teaching English As A Second Language

LTTB
MARIE EMMANUELLE VELANGANNY