Marie-Florence Kungudi
Antwerpen
Summary
Dedicated and results-driven Sales Assistant with a strong background in customer service and a proven track record of exceeding sales targets. Seeking to leverage my skills and experience to contribute to a dynamic sales team and drive business growth.
Overview
8
8
years of professional experience
Work History
Retail Sales Assistant
Edwin
12.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
Waitress
La Tartine
07.2018 - 11.2019
- Provided excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for patrons.
- Managed multiple tables efficiently, handling customer inquiries and special requests with professionalism.
- Accurately processed payments and handled cash transactions.
- Worked effectively as part of a team to ensure smooth restaurant operations during peak hours.
- Maintained cleanliness and hygiene standards in the dining area and assisted with daily restaurant tasks.
Brand Ambassador
Abercrombie & Fitch
10.2015 - 04.2018
- Represented the Abercrombie & Fitch brand with enthusiasm and professionalism, embodying the company's values and image.
- Engaged with customers in a friendly and approachable manner, creating a positive in-store experience.
- Assisted in visual merchandising and store presentation to enhance the overall shopping environment.
- Actively contributed to store promotions and events, driving increased foot traffic and sales.
- Collaborated with the management team to implement marketing strategies and achieve sales targets.
Education
Bachelor of Arts - Communication And Media
ECS
Uccle, Bruxelles06.2018
Skills
- Customer service and interpersonal skills
- Sales and upselling techniques
- Point-of-sale (POS) system proficiency
- Product knowledge and merchandising
- Team collaboration and communication
- Time management and multitasking
- Attention to detail and accuracy
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Retail Sales Assistant
Edwin
12.2022 - 05.2023
Waitress
La Tartine
07.2018 - 11.2019
Brand Ambassador
Abercrombie & Fitch
10.2015 - 04.2018
Bachelor of Arts - Communication And Media
ECS
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