Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

MARIANA NEVES DA SILVA

Antwerp

Summary

Highly organized and reliable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrates exceptional customer service skills with a personal touch, ensuring a customized experience for each individual. Passionate about yoga, self-knowledge, and exploring new destinations through travel. Recognized for honesty and punctuality.

Overview

6
6
years of professional experience

Work History

Yoga Instructor

Volunteer Service
12.2023 - 02.2024
  • Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
  • Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
  • Kept studio area safe, organized, and comfortable for students.
  • Created and managed social media page to promote class schedule, pricing and other information.

Social media marketer

Merced Hostel
11.2023 - 12.2023
  • Volunteered a with a focus on promoting the hostel on social media
  • Increased Instagram engagement through strategic interaction with hashtags and follower comments.

Sales assistant

University Unicesumar
09.2020 - 01.2022
  • Provided effective customer service
  • Boosted product sales by offering selection guidance to customers
  • Increased customer satisfaction by resolving issues.

Reception assistant

Mercedes-Benz
08.2018 - 07.2020
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support
  • Answered and helped resolve enquiries from clients, vendors and the general public.

Education

Nurse -

Unicesumar
Maringá, Parana
01.2021

Skills

  • Social listening
  • Problem-solving
  • Multilingual
  • Communication skills
  • Costumer service
  • Communication and Interpersonal Connection
  • Yoga Philosophy Knowledge

Languages

Portuguese
English
Spanish

Personal Information

Nationality: Brazilian

Timeline

Yoga Instructor

Volunteer Service
12.2023 - 02.2024

Social media marketer

Merced Hostel
11.2023 - 12.2023

Sales assistant

University Unicesumar
09.2020 - 01.2022

Reception assistant

Mercedes-Benz
08.2018 - 07.2020

Nurse -

Unicesumar
MARIANA NEVES DA SILVA