Maria Magdalena Van Dyk
Antwerp
Summary
A proven track record of enhancing customer experiences and sales at Kekkel en Kraai, leveraging strong communication skills and sales expertise. Excelled in roles requiring cash handling and positive customer engagement, achieving significant relationship-building successes. Demonstrated reliability and responsibility across diverse settings, from retail to cultural exchange, driving results and fostering lasting connections.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Kekkel En Kraai
05.2023 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
Au Pair
Au Pair Office
04.2022 - 04.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Class Assistant
Young Engineers South Africa
02.2021 - 12.2021
- Facilitated effective communication between parents and teachers, addressing concerns promptly and professionally.
- Enhanced student participation by incorporating interactive activities and group projects in the classroom.
- Managed classroom materials and resources to ensure a safe and organized learning environment for all students.
- Maintained accurate records of attendance, grades, and other pertinent information for each student under my supervision.
Au Pair
NEDSA
01.2020 - 12.2021
- Developed creative activities to encourage physical, social and emotional growth.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
Education
Bachelor of Arts - Social Sciences
Vrije Universiteit Brussels
Brussels09.2026
Skills
- Cash Handling
- Goal-Oriented
- Sales expertise
- Point of sale operation
- Stock management
- Cash Register Operation
- Complex Problem-Solving
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Customer Assistance
- Positive Customer Engagement
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)
Timeline
Sales Assistant
Kekkel En Kraai
05.2023 - 08.2023
Au Pair
Au Pair Office
04.2022 - 04.2023
Class Assistant
Young Engineers South Africa
02.2021 - 12.2021
Au Pair
NEDSA
01.2020 - 12.2021
Bachelor of Arts - Social Sciences
Vrije Universiteit Brussels
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