Maria Irene Reyes
Bruxelles
Summary
Experienced professional in the retail industry with a proven track record of delivering exceptional customer service and managing cash transactions. Efficiently handles transactions, addresses customer inquiries, and creates a positive store environment. Committed to teamwork and adaptability to ensure smooth operations and maximum customer satisfaction. Recognized for reliability, efficiency, and consistent goal achievement.
Overview
31
31
years of professional experience
Work History
Customer Service/ Cashier/Branch Operations Coordinator
SmallWorld Financial Services / LCC Trans Envoi
04.2005 - 06.2024
- Developed sales strategies to boost market share and revenue.
- Enhanced customer loyalty through consistent engagement.
- Managed daily branch operations, focusing on inventory and cash control.
- Ensuring compliance with company policies and procedures.
- Addressed inquiries efficiently ensuring timely resolution.
- Contributed to achievement of sales targets through suggestive selling techniques.
Embassy Housekeeper and Administrative assistant
Embassy of India
03.2000 - 12.2004
- Coordinated diplomatic receptions and official functions for the Embassy.
- Directed and controlled housekeeping supply levels.
- Supported Embassy personnel with administrative tasks.
Bank teller / clerk
Philippine Commercial and International Bank
08.1993 - 10.1997
- Provides excellent customer service to bank clients , assisting with various banking transactions and maintain accurate financial records.
- Completed accurate, high-volume money counts via both manual and machine-driven approaches.
- Strong organizational skills and attention to detail for managing investment portfolios and ensuring compliance for banking regulations.
Education
Bachelor of Science - Psychology
St. Paul College
French and Nederland Language Course
Vrije Universiteit Brussel
Skills
- Enthusiastic and self-motivated
- Organised and Flexible
- Optimistic and detail oriented
- Team player
- Microsoft Office Word and Excell
Languages
English
Advanced
French
Intermediate
Dutch
Elementary
Timeline
Customer Service/ Cashier/Branch Operations Coordinator
SmallWorld Financial Services / LCC Trans Envoi
04.2005 - 06.2024
Embassy Housekeeper and Administrative assistant
Embassy of India
03.2000 - 12.2004
Bank teller / clerk
Philippine Commercial and International Bank
08.1993 - 10.1997
French and Nederland Language Course
Vrije Universiteit Brussel
Bachelor of Science - Psychology
St. Paul College
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