Margaux Horn

- Project management for new tools and capabilities across 150+ stores in Belgium, France and Luxembourg
- Training for new roll outs across company owned stores and Franchise stores
- Ensuring process compliance across all stores
- Productivity and P&L management
- Inventory management
- Implementation, communication and training for new SOPs
- Communication management across company owned stakeholders and Franchise partners
- Setting financial and qualitative targets and calculating payout of bonuses/incentives to all owned and operated stores
- Making sure global projects fit the market's needs and specificities
- POS, MPOS and RFID superuser

- Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.

- Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.

- Managing the team and store, analyzing KPIs and reports to establish action plans.

- In charge of scheduling, hiring and recruiting.
- Putting in place visual merchandising campaigns with the visual merchandiser

- Using RFID technology for inventory, supervising physical stock takes. Providing support to other Store Managers during stock takes.

- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

- Managed inventory control, cash control, and store opening and closing procedures.

- Pilot for XStore (POS system).
- Pilot for MPOS (mobile till)
- Training for XStore roll out in the Netherlands alongside Retail Operations manager.
- Pilot for NEDAP (RFID platform), assisting in training for Belgium market.