Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Manoj Kumar Reddy Gopireddy

Manoj Kumar Reddy Gopireddy

Mechelen

Summary

Having 4.8 years of experience in PEGA PRPC. Expertise in PEGA PRPC 8.7.2, Infinity and CDH 8.6.1 Good experience in constructing Job Schedulers, Queue Processors, Kafka integrations, Rest API Integrations, Email Listeners, Flows, Flow Actions, Activities, Data Transforms, Data Pages, UI, Report Definitions, Validations, Declare Index, Declare Trigger. Worked on file migration from PEGA Server to FTP Server Worked on integration between PEGA and Web Chat. Worked on integration between PEGA and IVR. Good experience on usage of PDC, Clipboard, Tracer, PAL debugging tools in Pega. Worked on configuring email channels. Experience in working with multiple component teams for successful development, testing and deployment of a project. Experience in implementation of pipelines using CICD Pipeline in Pega. Involved in peer code reviews. Good Communication and consistently recognized for Organizational skill. Good analytical, logical, management and troubleshooting skills, ability to work with teams and as well as independently. Worked on different POC’s for the client and internal POC’s for Infosys in constellation and Theme Cosmos. Worked on Knowledge Article and Data Purging

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Associate Consultant

Infosys Ltd
12.2020 - Current
  • Client Overview: Virgin Media Ireland uses Pega technology to build an application that is being used by agents to handle customers who are coming through real time channels like IVR, Webchat, Mobile App, Webforms, Emails. This application also helps management to have an overview on all the traffic that is being flown through all the channels, agents performance by using dashboards and reports.
  • Client Overview: UPC Sunrise uses Pega technology to build an application that is being used by agents to handle customers who are coming through real time channels. This application also helps management to have an overview on all the traffic that is being flown through all the channels, agents performance by using dashboards and reports.

Education

B.Tech -

K L deemed to be university
05.2020

Skills

  • Pega PRPC 872
  • Pega Infinity
  • Pega CDH 861
  • Java
  • C
  • HTML
  • XML
  • CSS
  • JavaScript

Certification

  • Pega Certified System Architect
  • Pega Certified Senior System Architect
  • Pega Certified Decisioning Consultant
  • Agile Methodology
  • Microsoft Azure Fundamentals
  • AWS Cloud Practitioner (Internal)

Timeline

Senior Associate Consultant

Infosys Ltd
12.2020 - Current

B.Tech -

K L deemed to be university
Manoj Kumar Reddy Gopireddy