Maja Božić

• PhD Project: Developing the methodology for capturing the environmental factors in demand forecasting
• Leading seminars in predictive tools and data analytics in modern retailing.
• Assisted in examining, grading and teaching the Introduction to Management (Bachelor) and International Management (Master)

Research activities:

• Performed statistical, qualitative, and quantitative analysis.
• Collected research data through experimentation, surveys, and leading focus groups.
• Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
• Synthesized complex information into clear summaries for presentation purposes, making findings accessible to diverse audiences.

Major achievements:

• Completing PhD course with the dissertation
• Published research papers
• Tutoring for the Master programme
• Wining two times Erasmus scholarship

• Project: The benefit of competitors' promotions in demand forecasting.
• Investigating on real data of three major Do-It-Yourself stores in Belgium.
• Coordinated with external collaborators to obtain specialized resources or expertise needed for successful project completion.
• Managed, prepared, and manipulated extensive databases.

• Assisted sales team with completing customer transactions and managing issues.
• Trained new associates in successful sales and performance strategies.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Ran reports detailing daily guest numbers, accounting expenses, and income and room service usage.
• Resolving daily issues with customer complaints.

• Taught end users to navigate ERP system by developing and presenting training sessions.
• Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
• Controlling the financial and accounting input, resolving issues with annual balance sheet.