South Pacific region culture, literature, programming
Magdalena Olkiewicz
Berlin
Summary
Talented professional with a hardworking mentality and extensive experience in Operations and Project Management. Detail-oriented team player with strong organizational skills and a proven ability to resolve complex problems and implement innovative improvement solutions. Proficient in Microsoft Office Suite, Google Workspace tools, Salesforce and MicroStrategy.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Onboarding Project Manager
Zalando SE
03.2024 - Current
- Managed and executed partner onboarding projects, providing technical guidance and troubleshooting to key brands, ensuring a seamless integration process with Zalando’s platform;
- Collaborated with cross-functional teams including sales, product, tech operations, and finance, to enhance partner onboarding experiences and streamline internal processes;
- Led projects to improve the efficiency of the internal processes, identifying areas for optimization and implementing solutions to drive growth and partners' satisfaction;
- Conducted data analysis and created reports to evaluate onboarding performance, providing actionable insights to drive partner success and continuous improvement (using Salesforce, MicroStrategy).
Senior Operations Specialist
Zalando SE
12.2020 - 02.2024
- Delivered high-quality execution and ensured operational process excellence;
- Supported international suppliers with operational topics and successfully onboarded new partners;
- Led projects to optimize complex operational processes, collaborating with multiple stakeholders;
- Coordinated and provided training for junior team members.
International Experience Program
Calgary Immigrant Women's Association
08.2019 - 08.2020
- Facilitated the integration and active participation of women and their families within the community;
- Participated in NGO projects addressing the unique needs of immigrant and refugee women;
- Supervised 20 volunteers during service projects, compiled statistics, and generated reports for the Volunteer Program.
Banking Operations Specialist
Euroclear Bank
03.2017 - 07.2019
- Ensured accurate and timely placement and settlement of client-instructed orders (financial institutions) in mutual and hedge investment funds;
- Coordinated with transfer agents and fund managers across markets in the Americas, Asia, Europe, and CEEMEA regions;
- Managed risks and exposures arising from financial transactions.
Manager's assistant
Accor Group, Ibis Styles Hotel
10.2015 - 05.2016
- Sabbatical leave: Participated in the Poland-Australia government program under the Work and Holiday visa;
- Event management: Oversaw hotel amenities organization and trained junior staff in the Food & Beverage and other hotel departments.
Blue Book Trainee
European Commission, European Anti-Fraud Office
03.2015 - 07.2015
- Analyzed legal issues related to customs, institutional anti-fraud measures, and legal compliance;
- Collaborated with other Commission services, Member States, and international organizations;
- Managed and analyzed data to support efforts in combating illicit trade.
European Volunteer (European Commission Project)
Mission d'Insertion des Jeunes
08.2014 - 11.2014
- Mentored local youth on job opportunities and career development;
- Organized events for local youth and associations to showcase mobility programs in Australia and the Oceania region;
- Coordinated workshops focused on social issues and cultural sciences.
Consultant / Senior Consultant
Deloitte
09.2010 - 07.2014
- Ensured that clients' documentation supporting financial transactions was complete and filed in accordance with applicable EU laws;
- Developed and implemented procedures within clients' financial operations to comply with EU tax and financial regulations;
- Assisted clients with tax compliance and filing requirements, and conducted tax reviews to ensure accuracy and adherence to regulations.
Education
Master of Law - Law
Nicolas Copernicus University
Torun, Poland 10.2005 - 07.2010
LLP University Exchange Program (Erasmus) - Law
LUISS Guido Carli University
Rome, Italy 03.2009 - 07.2009
Skills
Strong communication, organizational, and interpersonal skills
Problem-solving and time management abilities
Proficient in MS Office (Excel, Word, PowerPoint)
Excellent command of Google Workspace tools
Critical thinking skills
High attention to detail
Interests
Projects
- Election Observation Mission in the UK General Election 2015 (5-8 May 2015);
- Voluntary project in Port Vila, Vanuatu (Oct 2014) in cooperation with 'Youth Challenge Vanuatu';
- Voluntary activities in World Pulse global movement (https://www.worldpulse.com/en).
Timeline
Onboarding Project Manager
Zalando SE
03.2024 - Current
Senior Operations Specialist
Zalando SE
12.2020 - 02.2024
International Experience Program
Calgary Immigrant Women's Association
08.2019 - 08.2020
Banking Operations Specialist
Euroclear Bank
03.2017 - 07.2019
Manager's assistant
Accor Group, Ibis Styles Hotel
10.2015 - 05.2016
Blue Book Trainee
European Commission, European Anti-Fraud Office
03.2015 - 07.2015
European Volunteer (European Commission Project)
Mission d'Insertion des Jeunes
08.2014 - 11.2014
Consultant / Senior Consultant
Deloitte
09.2010 - 07.2014
LLP University Exchange Program (Erasmus) - Law
LUISS Guido Carli University
03.2009 - 07.2009
Master of Law - Law
Nicolas Copernicus University
10.2005 - 07.2010
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