Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Madhav  Kumari Gurung

Madhav Kumari Gurung

Brussels

Summary

Driven professional with over 4 years of experience in customer service roles, including as a Bar Waiter and Barista at Oji Sushi Restaurant. Excelled in resolving customer complaints swiftly, enhancing guest satisfaction. Skilled in beverage service and possesses a 3-month diploma in computer science. Demonstrated ability to maintain high cleanliness standards and efficiently manage opening and closing duties.

Overview

2
2
years of professional experience

Work History

Bar Waiter and Barista

Oji Sushi Restaurant
Rue Auguste Gevaert 3 Anderlecht
09.2022 - 05.2024
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.

Education

+2 - Business Management

Top English Bording School
Pokhara, Nepal
05.2018

Skills

  • Barista in Open House Restaurant for 2 years from 2020 to 2022
  • 3 months diploma in computer
  • 10 months teaching experience in primary level of NGO
  • Waiter experience in sushi restaurant of Portugal for 2 years (oji sushi Entrecampos

Languages

English
Advanced (C1)
Portuguese
Intermediate (B1)
Hindi
Advanced (C1)

Timeline

Bar Waiter and Barista

Oji Sushi Restaurant
09.2022 - 05.2024

+2 - Business Management

Top English Bording School
Madhav Kumari Gurung