Luisa Vanderwegen
Summary
Experience in leading junior team members. Skilled in teaching immigration tools and best practice strategies. Excel in coordination and liaison with different stakeholders. Strong interest in learning new technologies to use in immigration advice and practice. Focused on improving project management skills for greater efficiency and effectiveness.
Overview
10
10
years of professional experience
Work History
Immigration Supervisor
KPMG Belgium, People Services
10.2023 - Current
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increase team productivity by implementing efficient workflows and setting clear expectations for junior team members
- Dedicated on using technology tools to boost operational efficiency
Senior Client Coordinator
KPMG Belgium, People Services
10.2021 - 09.2023
- Developed the ability to maintain strong relationships with key stakeholders, including government agencies, ensuring a smooth and efficient process for file management.
- Gained experience in coordinating global engagements, providing final reviews on Belgian inbound cases to ensure compliance and efficiency.
- Learned to foster strong client relationships by delivering high-quality service and personalized support, ensuring client needs were met with professionalism and expertise.
Client Coordinator
KPMG Belgium, People Services
10.2020 - 09.2021
- Assisted with daily tasks in the tax process, including the submission of tax returns, utilizing tax technology tools, improving my proficiency in utilizing technology for efficient outcomes.
- Gained knowledge in payroll processes while preparing advisory services for payroll clients, enhancing expertise in compliance and client support.
- Developed expertise in immigration, contributing to the successful management of client cases.
Administrator
KPMG Belgium, People Services
05.2018 - 09.2020
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Assisted senior team members with daily tasks related to tax, payroll, and immigration, supporting the efficient delivery of services and compliance.
Research Assistant
ACOFOP Guatemala
09.2017 - 01.2018
- Worked both independently and collaboratively with all stakeholders
- Demonstrated flexibility to adapt myself in a new culture and work environment when performing my work efficiently as requested by my supervisors
Liaison Officer
Headquarters Mercedes Benelux
01.2016 - 09.2017
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
Programme Assistant (Trainee)
UNCCD
07.2015 - 07.2015
- Gained commendation from supervisors for exceptional attention to detail in handling administrative tasks and coordination between different UN agencies and stakeholders
Belgian Embassy (Trainee)
Permanent Representation UN Rome
09.2014 - 12.2014
- Assisted in monitoring, communication and coordination objectives of the Belgian Embassy in Rome
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Education
Master of Science - International Relations
Catholic University of Leuven
Leuven, Belgium06.2014
Skills
- Motivated, responsible, reliable, disciplined, perseverant, adaptable to new and diverse environments and eager to learn
- Excellent in coordination and liaison between different stakeholders
- Experience in working with diverse clients and individuals
- Ability to develop and maintain strong relationships with clients and team members
- Language proficiency:
- Native language: Dutch
- Fluent: English
- Moderate: French, Spanish
- Elementary: Italian
Timeline
Immigration Supervisor
KPMG Belgium, People Services
10.2023 - Current
Senior Client Coordinator
KPMG Belgium, People Services
10.2021 - 09.2023
Client Coordinator
KPMG Belgium, People Services
10.2020 - 09.2021
Administrator
KPMG Belgium, People Services
05.2018 - 09.2020
Research Assistant
ACOFOP Guatemala
09.2017 - 01.2018
Liaison Officer
Headquarters Mercedes Benelux
01.2016 - 09.2017
Programme Assistant (Trainee)
UNCCD
07.2015 - 07.2015
Belgian Embassy (Trainee)
Permanent Representation UN Rome
09.2014 - 12.2014
Master of Science - International Relations
Catholic University of Leuven
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