Summary
Overview
Work History
Education
Skills
Systems Experience
Timeline
Generic

Lucy Harris

Payroll and Benefits Manager
Essex

Summary

A conscientious and experienced Payroll and Benefits Manager with a variety of exposure spanning 20 years, ranging from public sector, retail, client payroll bureau and most recently financial services.

Overview

24
24
years of professional experience
2009
2009
years of post-secondary education

Work History

Payroll and Benefits Manager

Euroclear SA NV
03.2020 - Current
  • Preparing monthly payroll for 500+ monthly paid staff using SD Worx outsourced payroll
  • Processing shares-based remuneration plan payments and year end returns
  • Consult with the Payroll International team and tax advisors to calculate shadow payroll entries
  • Managing relationship with outsourced payroll provider including monthly services meetings and implementation of changes needed to payroll
  • Pensions administration and scheme management- Bi-annual governance meetings, increasing engagement and contributions
  • First point of contact for payroll queries from internal customer/employee
  • Processing staff benefits including PMI, Life Assurance, Cycle to work, long service awards, permanent health insurance, GAYE, etc
  • Year End calculations and submissions for PSA and PBIK
  • Providing evidence for internal and external audits including directors’ remuneration letters
  • Processing, checking and reconciling our annual compensation review (Pay and bonus)
  • Facilitating the benefits renewal process for private medical, Dental Plan, GIP and Life Assurance schemes

Payroll Consultant (Interim)

Basildon Council
02.2019 - 02.2020

Payroll Manager

Antler Ltd
01.2019 - 02.2020
  • Processing monthly payroll for Head Office and Retail store staff
  • Implemented Payrolling Benefits for Private Medical
  • Auto enrolment
  • RTI
  • Production of monthly reports to support business decision making

Payroll Manager /Payroll Officer

Basildon Borough Council
05.2008 - 01.2019
  • Processing monthly payroll for 1000+ monthly paid staff using iTrent (In house processing)
  • Operating Company sick pay and maternity pay schemes
  • Training employees to use iTrent Self Service
  • Statutory payments/Manual calculations
  • Pensions administration- starters/leavers/earnings queries and reconciliation
  • First point of contact for payroll queries from internal customer/employee
  • First point of contact for managing iTrent system user accounts, access, post and position creations and payroll data
  • Processing staff benefits including company cars, purchased leave, PMI, Life Assurance, pension, Cycle to work
  • Year End processing including Payrolling Benefits, P11D’s, LGPS Annual Pension Return
  • Supervising Payroll Officers, training and mentoring
  • Implementing Living wage, pay awards, holiday pay overtime supplements and pay restructures to iTrent (Midland HR)
  • Auto Enrolment processing
  • Paying over statutory deductions to HMRC for tax/NI, Court Orders

Client Payroll Bureau Administrator

Smith & Williamson Ltd
09.2006 - 10.2008
  • Processing payrolls for a broad range of clients from start to finish
  • Input, payroll run, payments, payslips, reporting, P45 and aftercare
  • Processing included overtime, SSP, SMP, AEO’s, tax codes changes, year-end returns
  • Constant liaison with clients maintaining high levels of service
  • Presenting reports from Teamspirit to Excel in a professional format to clients
  • Monthly/Quarterly PAYE payments and reconciliations
  • Arranging PAYE payments by BACS and cheque
  • Producing P14’s/P60’s and submitting returns online

Human Resources Administrator

KWELM Management Services Ltd
10.2004 - 08.2006
  • Payroll processing including manual calculations, statutory payments, end of year returns, reconciling monthly journal vouchers
  • Benefits- responsibility for monthly pensions administration, arranging medicals, updating medical insurance data (starters and leavers)
  • Renewing contracts, reference requests, attendance registers, forecasting salary costs, KWELM Incentivisation Plan (redundancy pay), issuing P45’s, responding to HMRC queries, booking training, updating monthly management reports and organisation charts
  • Ad hoc assistance to MD including meeting and greeting, booking travel, filing, answering calls and arranging meetings

Claims Technical Support (Temp)

12.2003 - 09.2004
  • Accurate and efficient entry of data from insurance slips and checking data input by others

Operations Assistant

Hiscox Insurance Company
12.2002 - 11.2003
  • Aiding underwriters and brokers in Lloyds (scanning/photocopying) for accurate and efficient entry of risks into Eurobase for different classes of business
  • Productive filing using Adobe Circulate and Docs Open

Travel Services Advisor (Bureau De Change)

Barclays Bank
03.2001 - 12.2002
  • Customer facing role dealing with day to day banking queries and money transfers

Education

Diploma in Payroll Management -

CIPP

Advanced Award in Payroll Calculations & Procedures-BTEC/EDEXCEL Level 3 - undefined

Payroll Alliance

Certificate in Personnel Practice - undefined

CIPD

A LEVELS - Psychology and Business Studies

Chalvedon Sixth Form College

GCSE’s - 9 GCSE’s grades A-C

Chalvedon School

Skills

CIPP qualified

CIPD qualified

Managing relationships with payroll providers

Benefits and expenses administration

Excel skills

Processing payrolls in house

Processing payrolls as part of a payroll Bureau

Excellent communication skills

Works well to tight deadlines

Works well under pressure

Customer focused

Public sector experience

Private sector experience

Employment law compliance

Employee benefits administration

HRIS systems

Vendor relationship management

Auditing procedures

Tax reporting

Employee communication

Problem-solving abilities

Multitasking

Adaptability and flexibility

Team collaboration

Organizational skills

Relationship building

Payroll management

Systems Experience

  • ITrent
  • Sharepoint
  • Business Objects/Intelligence
  • Word
  • Excel
  • Adobe Circulate
  • Lotus Notes
  • Outlook
  • Teams

Timeline

Payroll and Benefits Manager

Euroclear SA NV
03.2020 - Current

Payroll Consultant (Interim)

Basildon Council
02.2019 - 02.2020

Payroll Manager

Antler Ltd
01.2019 - 02.2020

Payroll Manager /Payroll Officer

Basildon Borough Council
05.2008 - 01.2019

Client Payroll Bureau Administrator

Smith & Williamson Ltd
09.2006 - 10.2008

Human Resources Administrator

KWELM Management Services Ltd
10.2004 - 08.2006

Claims Technical Support (Temp)

12.2003 - 09.2004

Operations Assistant

Hiscox Insurance Company
12.2002 - 11.2003

Travel Services Advisor (Bureau De Change)

Barclays Bank
03.2001 - 12.2002

Advanced Award in Payroll Calculations & Procedures-BTEC/EDEXCEL Level 3 - undefined

Payroll Alliance

Certificate in Personnel Practice - undefined

CIPD

A LEVELS - Psychology and Business Studies

Chalvedon Sixth Form College

GCSE’s - 9 GCSE’s grades A-C

Chalvedon School

Diploma in Payroll Management -

CIPP
Lucy HarrisPayroll and Benefits Manager