Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lucka Koljensic

Lucka Koljensic

Senior Cabin Crew Member
Kortrijk,VWV

Summary

I am a high costumer-orientated team player with outstanding problem- solving skills able to work under pressure and make fast decisions. My long-term experience in the customer service industry and specially in aviation, taught me how to meet and exceed customer's expectations.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

Senior Cabin Crew Member

Smartlynx
07.2021 - Current
  • Airbus 320 family (A320 and A321),
  • A330,
  • Boeing 737 Max
  • operating flights for Royal Air Maroc, Easyjet, Condor, Tui and others
  • Duties include taking care of economy, economy plus, business class, BOB
  • Directed junior team members in proper duties and company
    regulations
  • Worked successfully with diverse group of coworkers to accomplish
    goals and address issues related to our products and services
  • As a line checker/trainer instructing and checking crew members

Senior Cabin Crew Member

SAS Ireland (CAE)
Malaga, Spain
07.2018 - 06.2020

• Airbus 320 neo
• Duties include taking care of economy plus
• Directed junior team members in proper duties and company regulations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cabin Crew Member

Privatair
Frankfurt, Germany
03.2018 - 06.2018

• Boeing 737 BBJ
• Operating flights for Lufthansa
• Duties include working in Business and economy class

Senior Cabin Crew Member

Ryanair
, EU
04.2013 - 02.2018

• Boeing 737-800
• Directed junior team members in proper duties and company regulations.

Cabin Crew Member

Crewlink
Liverpool, UK
05.2011 - 03.2013

• Boeing 737-800
• Followed company regulations and rules promoting safe environment for both travelers and employees.

Education

High School Diploma -

Gimnazija Koper
Koper, Slovenia
09.1995 - 06.1999

Skills

In-flight emergency handling

Aircraft security checks

Cabin evacuation procedures

Good communication skills

The ability to remain calm in emergencies or when dealing with difficult passengers

Excellent interpersonal skills

Timeline

Senior Cabin Crew Member

Smartlynx
07.2021 - Current

Senior Cabin Crew Member

SAS Ireland (CAE)
07.2018 - 06.2020

Cabin Crew Member

Privatair
03.2018 - 06.2018

Senior Cabin Crew Member

Ryanair
04.2013 - 02.2018

Cabin Crew Member

Crewlink
05.2011 - 03.2013

High School Diploma -

Gimnazija Koper
09.1995 - 06.1999
Lucka KoljensicSenior Cabin Crew Member