Loriana Maria Horgea
Laken
Summary
Proactive and goal-oriented with good time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Kasteel Gravenhof
07.2024 - 09.2025
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Collaborated with kitchen staff to ensure timely food delivery and presentation quality.
Receptionist
Ibis Styles Hotel
12.2022 - 07.2024
- Introduced the important informations in the Opera by Oracle Hospitality PMS and ran reports or generated graphs and invoices using the data.
- Handled assignments independently with good judgement and critical thinking skills.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Owner's Assistant
SC Caius SRL
05.2019 - 11.2022
- Assisted in budget management by tracking expenses and identifying cost-saving opportunities.
- Conducted market research to inform strategic decision-making and identify new business opportunities.
- Liaised effectively between staff members and the owner, facilitating clear communication channels across the organization.
- Maintained an up-to-date knowledge of industry trends, enabling informed recommendations on products or services best suited to client needs.
Education
Bachelor of Arts - Journalism
Universitatea "Aurel Vlaicu"
Arad10-2022
GED -
Liceul National Moise Nicoara
Arad06-2018
Skills
- Positive and professional
- Team collaboration
- Attention to detail
- Customer service
- Memory retention
Languages
English
Advanced (C1)
French
Elementary (A2)
Romanian
Bilingual or Proficient (C2)
Timeline
Restaurant Waiter
Kasteel Gravenhof
07.2024 - 09.2025
Receptionist
Ibis Styles Hotel
12.2022 - 07.2024
Owner's Assistant
SC Caius SRL
05.2019 - 11.2022
Bachelor of Arts - Journalism
Universitatea "Aurel Vlaicu"
GED -
Liceul National Moise Nicoara