Lise Lessent
Court-Saint-Etienne
Summary
Accomplished HR Payroll & International Mobility Deputy Manager with a proven track record at AISIN Europe S.A., managing & supervising payroll operation tasks and employee satisfaction through strategic planning and conflict resolution expertise. Spearheaded comprehensive tax strategies at PwC, showcasing exceptional problem-solving skills and a commitment to operational excellence. Achieved significant performance improvements, fostering team collaboration and staff development.
Experienced with team leadership, operational management, and strategic planning. Utilizes organizational and communication skills to enhance workflow and efficiency. Track record of fostering team collaboration and achieving business objectives. Knowledge of Belgian & foreign social legislation.
Overview
23
23
years of professional experience
Work History
HR Payroll & International Mobility Deputy Manager
AISIN Europe S.A.
01.2013 - 12.2024
- Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.
- Served as a subject matter expert for internal audits relating to compliance with wage laws resulting in no significant findings or penalties. Good knowledge of the Belgian and foreign social legislation.
- Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
- Reduced payroll errors by conducting thorough audits and implementing corrective actions.
- Established comprehensive documentation of payroll policies and procedures for easy reference by all staff members.
- Managed a payroll team of 9 members, employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Maintained strong relationship with the social secretary.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained payroll and benefits for employees in various locations (various countries) and diminished financial discrepancies through expert program management.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Managed Tax & Financial Audit. Contacts with Belgian authorities.
- Defined Compensation & Benefits packages (Belgium & other countries).
- Participated in preparation of financial budgets of the company.
- Maintained relations with Unions.
Principal Tax Supervisor
PwC
07.2001 - 01.2013
- Developed comprehensive tax strategies for clients, optimizing deductions and credits while minimizing liabilities.
- Conducted thorough research on complex tax regulations, staying up-to-date with industry changes and providing knowledgeable guidance to clients.
- Provided expert advice on federal, state, and local tax laws to help clients make informed business decisions.
- Managed several teams of junior tax professionals to ensure consistent quality work in all assigned projects.
- Promoted a positive work environment within the tax department by encouraging open communication, teamwork, and professional development opportunities.
- Mentored junior staff members in developing their technical skills to enhance overall team performance within the firm.
- Assessed client tax situations to determine best filing options.
- Communicated with clients regarding tax situations, providing guidance on financial decisions and compensation and benefits packages.
Education
Bachelor - Accountancy & Gestion
E.P.H.E.C
Louvain-la-Neuve, Belgium06-2001
Bachelor - Economics
UCL
Louvain-la-Neuve, Belgium06-1998
Skills
- Cost analysis and savings
- Operations management
- Performance improvements
- Multitasking and organization
- Problem-solving
- Conflict resolution expertise
- Team collaboration
- Strategic planning
- Staff development
- Workload management
- Decision-making
- Staff management
Languages
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Dutch
Advanced (C1)
Timeline
HR Payroll & International Mobility Deputy Manager
AISIN Europe S.A.
01.2013 - 12.2024
Principal Tax Supervisor
PwC
07.2001 - 01.2013
Bachelor - Accountancy & Gestion
E.P.H.E.C
Bachelor - Economics
UCL
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