Lilika Nzié
Forest
Summary
Assistants administrative Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Files Manager
Federation Wallonie Bruxelles
02.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Administrative and Billings Agent
VOO
10.2017 - 01.2018
- Entered and coded vendor invoices into accounts payable.
- Made copies of inventory receivers, bills of lading and other documents.
- Organized and maintained files, correspondence, records and other documents.
- Offered administrative support to department managers.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Greeter
Proximus
01.2015 - 12.2016
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Answered customer questions and pointed individuals in right directions.
Education
Bachelor of Humain Ressources - Management
IRG
Brussels06.2024
High School Diploma -
I T C F
ARLON06.2016
Skills
- Organization
- Social Perceptiveness
- Recordkeeping
- Problem Resolution
Languages
English
Upper intermediate (B2)
French
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Files Manager
Federation Wallonie Bruxelles
02.2018 - Current
Administrative and Billings Agent
VOO
10.2017 - 01.2018
Greeter
Proximus
01.2015 - 12.2016
Bachelor of Humain Ressources - Management
IRG
High School Diploma -
I T C F
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