Liezel Delos Reyes
Antwerp
Summary
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Overview
14
14
years of professional experience
Work History
Head of Housekeeping Services
Prizebyradisson
06.2021 - Current
- Managed deep-cleaning projects during low occupancy period.
- Planning daily schedule of staff ( strobbo )
- Trained and mentored all new personnel to maximize quality of service and performance.
- Mentored new hires in proper housekeeping techniques.
- Maintained a high level of quality control through regular inspections.
- Inventory counts and order of supplies every month
- Planning of extra monthly work corresponded to brand standard.
Restaurant Manager
Casa Italia Samui
11.2015 - 07.2018
- Managed daily operations to ensure a high level of efficiency,consistency,and quality in both food and service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Correctly calculated inventory and ordered appropriate supplies.
- Employee payroll and timekeeping
- Planning of staff daily schedule.
Salesperson
Casa Italia Singapore
05.2011 - 10.2015
- Managed deep-cleaning projects during low occupancy period.
- Planning daily schedule of staff ( strobbo )
- Trained and mentored all new personnel to maximize quality of service and performance.
- Mentored new hires in proper housekeeping techniques.
- Maintained a high level of quality control through regular inspections.
- Inventory counts and order of supplies every month
- Planning of extra monthly work corresponded to brand standard.
Education
Associate of Science - Information Technology
Occidental Mindoro State College
Occidental Mindoro Philippines04-2009
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Staff scheduling
- Quality improvements
- Training and mentoring
- Staff training and development
- Department coordination
Timeline
Head of Housekeeping Services
Prizebyradisson
06.2021 - Current
Restaurant Manager
Casa Italia Samui
11.2015 - 07.2018
Salesperson
Casa Italia Singapore
05.2011 - 10.2015
Associate of Science - Information Technology
Occidental Mindoro State College
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