Leandra Koch

handling group and event inquiries, planning and executing events, designing new event concepts, acquiring new clients, budget creation etc.

comprehensive practical and theoretical training in all areas of a 5-star hotel (Housekeeping, Restaurant, Bar, Reception, Concierge, Room service, Accounting, Reservations, Sales, Marketing, Events)

checking in and checking out guests, handling guest requests, managing reservations, providing information about the hostel and the city, processing payments and managing guest accounts, preparing and selling snacks and beverages to guests etc.

taking orders, serving food and beverages, welcoming guests, mixing alcoholic and non-alcoholic beverages, maintaining cleanliness and setting tables, taking and organizing reservations etc.

cleaning and maintaining guest rooms and public areas, restocking amenities and supplies in rooms and common areas etc.