Lara Mindombe
Groot-Bijgaarden
Summary
Senior Hospitality with over 5 years experience in operational and people management within the hospitality industry. Driven by a strong passion for human interaction and a hands-on leadership approach. Proven expertise in team leadership, workforce and payroll management, business operations, productivity and performance optimization. Highly punctual, results-driven and people-focused. Seeking to advance to a higher-level, international management role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
KFC Restaurant
06.2022 - Current
- Managed daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff to enhance performance and service quality.
- Implemented inventory management processes, reducing waste and optimizing supply chain efficiency.
- Developed schedules to maintain adequate staffing during peak hours, improving customer service experience.
Student
Macdonals
12.2015 - 05.2022
- Delivered high-quality costumer service while handling orders accurately & efficiency
- Maintained food safety and cleanliness standards in accordance with company policies.
- Supported team performance during peak hours, contributing to positive costumer experiences.
- Actively followed an Individual Development Plan (IDP) with the objective of progressing into a management role including shadowing shift managers to learn daily operational processes.
Education
Bachelor of Science - Political Science
Vrije Universiteit Brussel
Belguim 06-2026
No Degree - Law
Vrije Universiteit Brussel
Brussels, Belgium06-2022
High School Diploma -
Regina Caeli
Dilbeek, Belgium06-2019
Skills
- Customer Service
- Flexibility
- Emergency Procedures
- Team Leadership
- Service Quality
- Team management
- Communication
Accomplishments
- Developed and motivated team members through coaching and performance management, resulting in improved retention.
- Led and managed a diverse team of up to 50/60 employees (students, flexis..) , fostering high performance and strong team engagement.
- Recognized for strong leadership and effective people management in a fast-paced hospitality environment.
- Drove operational excellence by aligning team performance with business objectives.
Certification
- French - Native
- Dutch - Advanced
- English - Advanced
- Lingala - Native
- Spain - Intermediate
Timeline
Manager
KFC Restaurant
06.2022 - Current
Student
Macdonals
12.2015 - 05.2022
Bachelor of Science - Political Science
Vrije Universiteit Brussel
No Degree - Law
Vrije Universiteit Brussel
High School Diploma -
Regina Caeli