Kostiantyn Popov
Mechelen
Summary
Hardworking and motivated student with personal and communication skills with three months of hands-on professional experience in customer service, ready to take on new challenges. Maintain polite and professional manner at all times.
Overview
3
3
years of professional experience
Work History
Student Worker
07.2024 - 08.2024
worked with fence installation
put up ads banners
chair arrangement
maintained cleanliness of the territory
Call Centre Operator
Kyivstar
02.2022 - 04.2022
- Calling and processing client's requests
- Maintaining accurate knowledge of current services to provide informative customer advice
- Orginising the appointments with customers
- Orginising a route plan for the technicians to fulfill customer requests
- Evaluating the work of technicians and services of the company by calling customers
- Collecting and processing the feedback from the customers
Education
Bachelor of International Business and Trade -
Thomas More
10.2024
Bachelor of Entrepreneurship -
Kherson State agrarian and economic University
06.2023
Diploma of Higher Education - Business, Trade, Exchange Activity
Kherson Polytechnic College
Kherson, Kherson06.2021
Skills
- Multitasking
- Communications
- Client support
- Complaint resolution
- Team work
- Flexibility
- Feedback management
- After-sales support
- Fast Learner
- MS Office
Languages
Dutch
Intermediate (B1)
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Student Worker
07.2024 - 08.2024
Call Centre Operator
Kyivstar
02.2022 - 04.2022
Bachelor of Entrepreneurship -
Kherson State agrarian and economic University
Diploma of Higher Education - Business, Trade, Exchange Activity
Kherson Polytechnic College
Bachelor of International Business and Trade -
Thomas More
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