Koen Segers

As Product Owner and Project Manager at Trebol Engineering BV, I lead the development and management of a cutting-edge VR training solution within a Scale-Up environment. In addition to the VR training solution, I manage various engineering-related projects, demonstrating proficiency in multitasking and overseeing diverse initiatives.

Key Contributions:

• Strategic Leadership: Spearheading the development of comprehensive strategies for the VR training solution, aligning business objectives with innovative technological solutions.
• Technical Development: Driving the technical aspects of the project, ensuring the successful execution of the VR training solution from conception to implementation.
• Sales Strategy and Follow-Up: Orchestrating sales strategies and overseeing the entire sales process.
• Partnership Establishment: Proactively cultivating and nurturing partnerships to enhance the reach and impact of the VR training solution.
  

I specialized in the management of both smaller-scale initiatives and support of larger projects dedicated to the development, support, and maintenance of an expansive network of service stations. My role involved overseeing a portfolio of strategically allocated service stations.

Key Accomplishments:

• Implemented effective strategies for the streamlined support and maintenance of large-scale projects, resulting in improved operational efficiency.
• Orchestrated the management of a zonally allocated service station portfolio, consistently exceeding performance benchmarks.
• Conducted insightful periodic analyses of portfolio results, providing valuable data-driven insights for informed decision-making.
• Collaborated closely with cross-functional teams to ensure seamless project execution and exceed client expectations.

As a Key Account Support Officer, I took charge of the comprehensive account management for a select high-value client portfolio in the Brussels area. In this dynamic role, I excelled in day-to-day problem-solving, ensuring the seamless resolution of challenges to maintain optimal client satisfaction.

Key Contributions:

• Successfully managed and nurtured relationships with a high-value client portfolio, fostering trust and satisfaction.
• Proactively addressed day-to-day challenges, showcasing an aptitude for strategic problem resolution to uphold service excellence.
• Conducted thorough periodic analyses of the portfolio using carefully preselected criteria, providing actionable insights for strategic decision-making.