Kira Balla
Sint-Niklaas
Summary
A passionate Social Worker dedicated to forming trusting relationships and advocating for best interests of clients.
Overview
6
6
years of professional experience
Work History
Social Worker
OCMW
Sint-Niklaas
08.2022 - 03.2024
- Supported clients and families with empathy and compassion during difficult times.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Collaborated with other professionals to plan and coordinate care for clients.
Social Worker
Red Cross
Beveren, Belgium
12.2021 - 08.2022
- Advocated for clients to assure respected rights and wishes.
- De-escalated stressful situations through individual and family crisis interventions.
Coach Advisor
Groep Intro
Sint-Niklaas
08.2021 - 12.2021
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Assisted clients in building successful job search strategies.
- Coached clients on resume and cover letter development to enhance opportunities.
- Worked with job seekers to determine job targets based on skills and personality.
Receptionist
Hotel O Kathedral
Antwerp, Belgium
04.2018 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Education
Bachelor of Social Work - Social Work
Karel De Grote Hogeschool
Antwerp06.2021
High School Diploma -
Onze Lieve Vrouw Presentatie
Sint-Niklaas, Belgium06.2018
Skills
- Educational Support
- Client Confidentiality
- Compassionate
- Active listening
- Problem-solving
- Team collaboration
Languages
Hungarian
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
English
Intermediate (B1)
Arabic
Beginner (A1)
French
Elementary (A2)
Volunteering
Guardian for unaccompanied minors, Dienst Voogdij, Brussel
- January 2023 - December 2023
Residential Care Center Heilig Hart, Sint-Niklaas
- October 2018 - October 2019
Timeline
Social Worker
OCMW
08.2022 - 03.2024
Social Worker
Red Cross
12.2021 - 08.2022
Coach Advisor
Groep Intro
08.2021 - 12.2021
Receptionist
Hotel O Kathedral
04.2018 - 08.2021
Bachelor of Social Work - Social Work
Karel De Grote Hogeschool
High School Diploma -
Onze Lieve Vrouw Presentatie