Summary
Overview
Work History
Education
Skills
Languages
Volunteering
Timeline
Generic
Kira Balla

Kira Balla

Sint-Niklaas

Summary

A passionate Social Worker dedicated to forming trusting relationships and advocating for best interests of clients.

Overview

6
6
years of professional experience

Work History

Social Worker

OCMW
08.2022 - 03.2024
  • Supported clients and families with empathy and compassion during difficult times.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Collaborated with other professionals to plan and coordinate care for clients.

Social Worker

Red Cross
12.2021 - 08.2022
  • Advocated for clients to assure respected rights and wishes.
  • De-escalated stressful situations through individual and family crisis interventions.

Coach Advisor

Groep Intro
08.2021 - 12.2021
  • Provided ongoing guidance and support to clients throughout job search and onboarding process.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Assisted clients in building successful job search strategies.
  • Coached clients on resume and cover letter development to enhance opportunities.
  • Worked with job seekers to determine job targets based on skills and personality.

Receptionist

Hotel O Kathedral
04.2018 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Bachelor of Social Work - Social Work

Karel De Grote Hogeschool
Antwerp
06.2021

High School Diploma -

Onze Lieve Vrouw Presentatie
Sint-Niklaas, Belgium
06.2018

Skills

  • Educational Support
  • Client Confidentiality
  • Compassionate
  • Active listening
  • Problem-solving
  • Team collaboration

Languages

Hungarian
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
English
Intermediate (B1)
Arabic
Beginner (A1)
French
Elementary (A2)

Volunteering

Guardian for unaccompanied minors, Dienst Voogdij, Brussel

  • January 2023 - December 2023


Residential Care Center Heilig Hart, Sint-Niklaas

  • October 2018 - October 2019



Timeline

Social Worker

OCMW
08.2022 - 03.2024

Social Worker

Red Cross
12.2021 - 08.2022

Coach Advisor

Groep Intro
08.2021 - 12.2021

Receptionist

Hotel O Kathedral
04.2018 - 08.2021

Bachelor of Social Work - Social Work

Karel De Grote Hogeschool

High School Diploma -

Onze Lieve Vrouw Presentatie

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Kira Balla