KHAOULA HARAFA
Tourcoing
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
International Commercial Director
Airnivol
09.2022 - Current
- Maintained up-to-date awareness of changing products, features and requirements to better understand customer needs.
- Delivered superior customer service to clients and made regular sales calls to develop relationships with new and existing customers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Identified issues, analyzed information and provided solutions to problems.
KEY ACCOUNT MANAGER ITALY
Brady
09.2021 - 07.2022
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyzed key competitors to respond to competitive threats.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
COUNTRY SALES MANAGER
Realisaprint
01.2019 - 11.2020
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Master Of Science - Corporate Finance
Edhec
Lille04.2024
Bachelor of Science - Marketing
Studi
Lille, France02.2022
High School Diploma -
Ezio Vanoni
Vimercate MB07.2014
Skills
- Financial Stability Knowledge
- Finance Management
- Financial Modeling
- Tax Return Preparation
- Risk Mitigation
- Reviewing Risk Exposure
- Safety and Loss Control
- Risk Management Processes
- Project Management
- SEO Techniques
- Pyton and SQL
- Communications Strategies
- Operations Management
Languages
French
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)
Timeline
International Commercial Director
Airnivol
09.2022 - Current
KEY ACCOUNT MANAGER ITALY
Brady
09.2021 - 07.2022
COUNTRY SALES MANAGER
Realisaprint
01.2019 - 11.2020
Master Of Science - Corporate Finance
Edhec
Bachelor of Science - Marketing
Studi
High School Diploma -
Ezio Vanoni
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