Khadija EL YAZIDI

• Followed up on customers' inquiries to assess satisfaction with provided solutions.
• Obtain the best prices in order to optimize your chances of having your offer confirmed optimize your chances of having your offer validated.
• contact shipper and organize transport
• check flight options
• check payment terms
• Send goods to destinations according to customer instructions
• determining the type of merchandise in order to comply with the rules and restrictions of the country of destination and airline.
• Ship as quickly as possible to ensure customer satisfaction
• invoicing

From taking orders to following up on customer complaints. I am the point of contact for customers from order taking to successful delivery.

• Provide loading slot according to where the goods are stored.
• Arrange transport and delivery to supplier within a specific timeframe.
• plan container loading according to the scheduled vessel.
• Prepare the necessary documents for the driver.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• seasonal restaurant
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• optimize sales, train beginners how to be a good salesperson !

• Outbound calls
• convince customers whose reservations has not been finalized online, to do so over the phone with my help and advice.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• seasonal restaurant
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• optimize sales, train beginners how to be a good salesperson !

• Processed payments and applied to customer balances.
• Achieved performance goals on consistent basis.
• Persistently reached out to customers with extremely past due accounts to recover lost revenue.
• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

• Collected room deposits, fees, and payments.
• Completed late check-ins and directed guests to rooms and facilities.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered phone throughout shift, closely following strict guidelines for customer service and satisfaction.

• seasonal restaurant
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• organistations coctail dinner
• optimize sales, train beginners how to be a good salesperson !

• Supervised server staff and simultaneously served personal section of tables.
• Greeted new customers, discussed specials, and took drink orders.
• Stayed up-to-date on menu changes to help customers make food choices.
• Processed orders and sent to kitchen employees for preparation.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Increased sales significantly by upselling higher-end products to customers.