Kevin SL Wong
Berlin
Summary
ICF-certified software product coach and experienced facilitator with over 15 years of expertise in emerging technologies, data science, and software product development. Proficient in leading design thinking workshops and fostering cross-functional collaboration to drive innovation and business outcomes while minimizing product risks through early prototypes. Passionate about inspiring teams to uncover and implement innovative solutions that effectively address user and market needs.
Overview
12
12
years of professional experience
Work History
Product Coach (full Time)
METRO.digital
03.2022 - Current
- Facilitated ideation and discovery sprints for various product teams including creation of early proof-of-concepts (PoCs)
- Conducted in-house workshops on design thinking, continuous discovery practices and radical candor with an average NPS score of 9.5/10
- Coached senior leaders and product managers in areas such as product team strategy creation, outcome-based roadmaps, and user research techniques.
- Organized an AI Hackathon with Google LLC, prioritized initiatives based on return on investment (ROI) and bridging business needs and technical execution for GenAI prototypes between various stakeholders.
Communications Trainer (Freelance)
Data Science Retreat (Lemma GmbH)
01.2016 - Current
- Delivered workshops on storytelling and presentation skills for aspiring data scientists in a bootcamp setting every quarter
- Assisted students in simplifying complex data science concepts for non-technical audiences
- Earned 8 LinkedIn recommendations from participants, reflecting exceptional teaching impact
Senior Product Manager, Ranking
HomeToGo GmbH
11.2018 - 04.2021
- Improved revenue per user by 10% through A/B-tested ranking algorithm enhancements
- Championed system improvements for data quality initiatives
Product Manager, Search
OLX GmbH
03.2017 - 11.2018
- Conducted user research and A/B testing experiments, identifying key pain points and opportunities for improvement in search and selling experience.
- Developed a Polish spell checker that corrected 70% of buyer search errors
- Streamlined seller workflows via the development of an automated category picker.
Product Specialist / Data Scientist
Zalando GmbH
10.2014 - 01.2016
- Reduced manual effort by 40,000 man-hours annually via an image recognition API for warehouse optimization
Data Visualization Consultant
Atheon Analytics Ltd
02.2013 - 09.2014
- Delivered data insights using Tableau, influencing major retail client decisions on topics such as assortment strategies
Education
MSc - Operational Research
London School of Economics
London, UK09.2007
BSc - International Business Administration
Rotterdam School of Management
Rotterdam, NL08.2006
Skills
- Coaching & Facilitation - ICF ACC certified, >200 hrs
- Mediation - completed a NonViolent Communication class in conflict resolution
- Technical skills - Python (pandas), SQL, data visualisation with Tableau
- Working knowledge with Miro boards, Zoom, Microsoft Teams, Jira
LANGUAGES
English Fluent
Cantonese Native
Mandarin Fluent
German Basic
Timeline
Product Coach (full Time)
METRO.digital
03.2022 - Current
Senior Product Manager, Ranking
HomeToGo GmbH
11.2018 - 04.2021
Product Manager, Search
OLX GmbH
03.2017 - 11.2018
Communications Trainer (Freelance)
Data Science Retreat (Lemma GmbH)
01.2016 - Current
Product Specialist / Data Scientist
Zalando GmbH
10.2014 - 01.2016
Data Visualization Consultant
Atheon Analytics Ltd
02.2013 - 09.2014
MSc - Operational Research
London School of Economics
BSc - International Business Administration
Rotterdam School of Management
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