Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Finn

Kelsey Finn

.
Berlin

Summary

Reliable and upbeat Individual, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and task management. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

9
9
years of professional experience

Work History

Bar Manager

Trauma Bar & Kino
10.2022 - Current
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.

Visual Merchandiser

Levi’s & Co
11.2021 - 04.2023
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed installation of visual merchandising displays, urging team to with speed and accuracy.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
    Researched current trends in visual merchandising to create modern and attractive displays.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
  • Worked closely with buying team to ensure inventory levels were maintained for proper merchandise representation on the shop floor.
  • Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.
    Increased customer traffic through effective window displays that showcased new products and promotions.
  • Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.

Bartender

Monster Ronsons Ichiban
11.2019 - 10.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Stock/Back of House Manager

Topshop Topman
04.2018 - 12.2019

● Analyzing the ASN (Advanced Shipping Notice) to see what stock being received are new
lines.
● Accepting a delivery by confirming the amount of totes and consignment numbers match the quantity and consignments on the bill of lading.
● Comparing the ASN to the bill of lading to see if there was any discrepancies in what has
been received.
● Examining the totes for signs of damage including leaks, tears and broken seal.
● If seal is broken- ensuring that all stock invoiced for that particular tote has been received.
● Notifying the delivery helpline of any missing totes/stock to ensure it is received in our next
delivery.
● Carrying stock through the stock lift quickly and efficiently.
● Being responsible for all stock and holding a stock room key.
● Processing delivery- Stripping all packaging, tagging stock, working high priority and fast
selling items first.
● Working high speed whilst being the only one on this section- meaning all jobs are my responsibility.
● Keeping stock room presentable and easily accessible for both me and my colleagues.

Buying Intern (part Time)

Topshop Topman
01.2017 - 02.2018
  • Assisted in resolving invoice discrepancies by liaising with accounting department staff members.
  • Facilitated smooth product launches through effective collaboration with marketing and merchandising teams.
  • Analyzed sales data to identify trends and make informed decisions on inventory levels.
  • Contributed to the improvement of buying processes through research and analysis of market trends.
  • Optimized order quantities by analyzing historical sales data and forecasting future demand patterns.
  • Prepared purchase orders with accuracy, ensuring proper documentation for internal tracking purposes.
  • Identified, researched and pursued product opportunities.
  • Optimized presentations by working with planning, visual and marketing teams.

Visual Merchandiser

Topshop Topman
09.2015 - 02.2018

Role description detailed above.

Education

Higher National Certificate - Fashion Buying

Dublin Institute of Design
Dublin, Ireland.
04.2001 -

Skills

Customer Relationship Management
Something I have developed through all of my working experiences as they have been extremely customer-centric They taught me the benefits gained from a healthy, reciprocal relationship


Attention to Detail

Throughout my time working back of house I successfully accepted many deliveries and was responsible for the all of the stock in the store where any mistakes were extremely financially costly

Problem Solving -

Visual Merchandising has taught me the importance of product placement; how different arrangements can heavily influence sales I have used this system to solve inventory issues (shortages/surpluses/obsolescence)

Teamwork
Liaising with and supervising co-workers, across all of my roles of employment, especially within my manager role

Adaptability/Versatility-

Having had the opportunity to work in a variety of roles across different industries, such as merchandising, customer service, and management my ability to adapt quickly to new environments and challenges has strengthened greatly

Knowledge in Microsoft Office-

I successfully utilised Excel for managing and analyzing large sets of sales data, inventory levels, and supplier information Created and maintained complex spreadsheets, pivot tables, and financial models to inform buying decisions and optimize stock levels I also during this time developed detailed reports and presentations in Word and PowerPoint to communicate market trends, sales performance, and buying strategies

Timeline

Bar Manager

Trauma Bar & Kino
10.2022 - Current

Visual Merchandiser

Levi’s & Co
11.2021 - 04.2023

Bartender

Monster Ronsons Ichiban
11.2019 - 10.2021

Stock/Back of House Manager

Topshop Topman
04.2018 - 12.2019

Buying Intern (part Time)

Topshop Topman
01.2017 - 02.2018

Visual Merchandiser

Topshop Topman
09.2015 - 02.2018

Higher National Certificate - Fashion Buying

Dublin Institute of Design
04.2001 -
Kelsey Finn.