Katia Mihaylova
Brussels
Summary
Forward-thinking team leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Company Operations Manager
Global VAT Solution Ltd.
10.2009 - 11.2018
- Developed long-term relationships with key clients and customers to build connections and nurture relationships.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Forecasted and managed budgets to boost cost-effectiveness and profitability.
Administrative Assistant to the General Manager
Bulgarian Center for Environmental Law
11.2002 - 03.2004
- Maintained correspondence, organized contacts, arranged events and seminars.
- Established administrative work procedures to track staff's daily tasks.
- Executed record filing system to improve document organization and management.
Executive Assistant to the Ambassador
Bulgarian Embassy in Damascus
09.2000 - 09.2002
- Organized Ambassador's contacts and protocol meetings.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Marketing and Sales Manager
Cypbul Enterprises Ltd.
06.1995 - 05.1999
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 20% in sales.
- Built relationships with customers and clients to establish long-term business growth.
Education
High School Diploma -
118 High School “Akademik Stoianov”
Bulgaria, Sofia01.1988
Skills
- Employee Development and Improvement
- Data Management
- Resource Allocation
- Employee Motivation
- Customer Service Management
- Marketing Strategies
- Teamwork and Collaboration
- Sales Tracking
Accomplishments
- Helping " Network of Caring" sponsoring thousand of free wheelchairs by organizing fundraisers .
- Volunteered at the animal shelter, providing care and comfort to homeless animals.
Languages
Bulgarian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)
Russian
Intermediate (B1)
Timeline
Company Operations Manager
Global VAT Solution Ltd.
10.2009 - 11.2018
Administrative Assistant to the General Manager
Bulgarian Center for Environmental Law
11.2002 - 03.2004
Executive Assistant to the Ambassador
Bulgarian Embassy in Damascus
09.2000 - 09.2002
Marketing and Sales Manager
Cypbul Enterprises Ltd.
06.1995 - 05.1999
High School Diploma -
118 High School “Akademik Stoianov”
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