Kathleen Van Holder
Merelbeke
Summary
Dynamic professional with extensive experience at Amcor Flexibles Europe N.V., specializing in debt recovery. Excelled in managing receivables and enhancing customer relations through assertive negotiation and multilingual communication (Dutch, French, English, German). Proficient in SAP and Excel, demonstrating a strong blend of data entry skills and stress tolerance, significantly improving team efficiency.
Overview
27
27
years of professional experience
Work History
Collection Specialist
Amcor Flexibles Europe N.V.
10.2018 - Current
Manage receivables portfolios based on language skills.
- Pursuing outstanding receivables in the debtor process, by telephone and in writing.
- Manage customer database and work lists of collection team members.
Production Planner
Amcor Flexibles Europe N.V.
01.2010 - 09.2018
- Preparation of operational planning in consultation with Production and Sales
Customer Service Correspondent
Amcor Flexibles Europe N.V.
09.1997 - 12.2009
Education
Bachelor of Science - Communication Management
High Institute For Business Communication
Gent, Belgium06-1993
Skills
- Data entry proficiency
- Debt recovery expertise
- Strong negotiation skills
- Assertiveness
- excellent Client relations
- Stress tolerance
- Software : Word, Excel, Filemaker, SAP
- Languages : Fluent in Dutch, French, English, German
Timeline
Collection Specialist
Amcor Flexibles Europe N.V.
10.2018 - Current
Production Planner
Amcor Flexibles Europe N.V.
01.2010 - 09.2018
Customer Service Correspondent
Amcor Flexibles Europe N.V.
09.1997 - 12.2009
Bachelor of Science - Communication Management
High Institute For Business Communication
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