John Twigge

I support daily NCG Road operation activities across the three different shifts I am involved with.

I collaborate with numerous departments within the EMA hub itself, as well as other hubs and gateways in our network.

I work alongside security to ensure strict adherence to safety and security standards, which includes health and safety, and I also communicate these standards to our new visitors.

I assist the entire team I work with in achieving the department's KPIs.

I aid junior agents on the team by sharing insights and best practices to foster their professional development.

I am highly adaptable to change, as the department has introduced many new systems over the past five years support daily NCG Road operation activities across the three different shifts I am involved with.

I collaborate with numerous departments within the EMA hub itself, as well as other hubs and gateways in our network.

I work alongside security to ensure strict adherence to safety and security standards, which includes health and safety, and I also communicate these standards to our new visitors.

I assist the entire team I work with in achieving the department's KPIs.

I aid junior agents on the team by sharing insights and best practices to foster their professional development.

I am highly adaptable to change, as the department has introduced many new systems over the past five years.