Summary
Overview
Work History
Education
Skills
Gym and house renovations
Timeline
Generic

John Twigge

Summary

Adept at navigating complex operational challenges, I enhanced team performance and compliance standards at DHL Aviation through exceptional problem-solving and clear communication. My ability to adapt and collaborate across departments significantly contributed to meeting key performance indicators, showcasing my organizational skills and positive attitude.

Overview

5
5
years of professional experience

Work History

NCG Agent (road)

DHL Aviation
2019.04 - Current

I support daily NCG Road operation activities across the three different shifts I am involved with.

I collaborate with numerous departments within the EMA hub itself, as well as other hubs and gateways in our network.

I work alongside security to ensure strict adherence to safety and security standards, which includes health and safety, and I also communicate these standards to our new visitors.

I assist the entire team I work with in achieving the department's KPIs.

I aid junior agents on the team by sharing insights and best practices to foster their professional development.

I am highly adaptable to change, as the department has introduced many new systems over the past five years support daily NCG Road operation activities across the three different shifts I am involved with.

I collaborate with numerous departments within the EMA hub itself, as well as other hubs and gateways in our network.

I work alongside security to ensure strict adherence to safety and security standards, which includes health and safety, and I also communicate these standards to our new visitors.

I assist the entire team I work with in achieving the department's KPIs.

I aid junior agents on the team by sharing insights and best practices to foster their professional development.

I am highly adaptable to change, as the department has introduced many new systems over the past five years.

Education

No Degree -

Ashboune Secondary School
Ashboune
06.1984

Skills

  • Problem-solving skills
  • Positive Attitude
  • Problem-Solving
  • Organizational Skills
  • Goal-oriented mindset
  • Clear Communication
  • Relationship Building
  • Flexible Schedule
  • Polite communication skills
  • Analytical and Logical Thinking
  • Negotiation

Gym and house renovations

I make it a point to visit the gym at least twice a week as it serves as my reset time. It's my opportunity to relax and disconnect for an hour or two. I own a house that is currently undergoing a complete renovation. My 19-year-old daughter, who has been living with me for the past two years, is involved in this project. It's been an excellent bonding experience for us, and at the end of it, we will have a completely renovated house.

Timeline

NCG Agent (road)

DHL Aviation
2019.04 - Current

No Degree -

Ashboune Secondary School
John Twigge