Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Johan Notelaers

KEERBERGEN

Summary

Dynamic leader with a proven track record at Air Belgium, adept in people management and critical thinking. Excelled in enhancing team efficiency and launching onboard sales programs. Known for exceptional decision-making and teamwork skills, consistently delivering customer-oriented service and driving operational improvements. Fluent in multiple languages, including English, French, and Dutch, with proficiency in German and Spanish.

Overview

22
22
years of professional experience

Work History

Cabin Crew Department / Deputy Head of Cabin Crew

Air Belgium
10.2017 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Improved operations through consistent hard work and dedication.
  • Daily management of 200 Cabin Crews
  • Start-up onboard sales program.
  • Fluent English, French, Dutch,
  • Good notice German
  • Above basic Spanish

Cabin Crew Dep / Inflight Coach / OTP Supervisor

Thomas Cook Airlines Belgium
01.2003 - 09.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Start-up onboard sales program.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.

Education

High School Diploma -

HRITHV
HASSELT
06.1991

Skills

  • Flexible and Adapta
  • Decision-Making
  • Problem-Solving
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Time Management
  • Recruitment and hiring
  • Customer orientated
  • People management

Languages

Dutch
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Spanish
Elementary (A2)

Timeline

Cabin Crew Department / Deputy Head of Cabin Crew

Air Belgium
10.2017 - Current

Cabin Crew Dep / Inflight Coach / OTP Supervisor

Thomas Cook Airlines Belgium
01.2003 - 09.2017

High School Diploma -

HRITHV
Johan Notelaers