Johan De Cock
Antwerp,VAN
Summary
Dynamic sales and operations leader with a proven track record at Altera Diffusion, excelling in strategic planning and customer satisfaction management. Successfully increased revenue through innovative strategies and built strong client relationships. Expertise in budget management complemented by exceptional project management skills, driving significant business growth and client retention.
Overview
27
27
years of professional experience
Work History
Manager Clothing Shop
Self Employed
01.2007 - 03.2025
- Managed operational budgets effectively, ensuring cost control and resource optimization.
- Improved customer satisfaction by introducing service quality standards and regular feedback mechanisms.
- Increased revenue with innovative marketing strategies and client engagement.
- Exceeded sales targets, driving business growth with effective leadership and sales acumen.
Sales Manager
Altera Diffusion
01.2000 - 01.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts, ensuring client satisfaction and retention.
- Exceeded sales targets, leveraging expertise in customer relationship management.
Buyer Manager Go Sport
Go Sport
01.1998 - 12.2000
- Enhanced vendor relationships by negotiating favorable terms and conditions.
- Conducted market analysis to identify trends and improve purchasing strategies.
- added well needed products adapted to the local market
Education
Bachelor of Science - Political And Social Sciences
Ufsia
Antwerp06-1992
Skills
- Project management
- Strategic planning
- Budget management
- Customer Satisfaction Management
sporty, cultural, foodie
love to go out and enjoy new cuisines
booklover, film
sporty, cultural, foodie, dogs
making long walks with our dogs
enjoying classic and new cuisines
book and film lover
recreational sports (eg volleyball, soccer)
Languages
Dutch
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Advanced (C1)
German
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Manager Clothing Shop
Self Employed
01.2007 - 03.2025
Sales Manager
Altera Diffusion
01.2000 - 01.2007
Buyer Manager Go Sport
Go Sport
01.1998 - 12.2000
Bachelor of Science - Political And Social Sciences
Ufsia
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