Joel Kimbimbi
Administrative Representative
Zaventem
Profil professionnel
With four years as an Administrative Representative, I offer strong communication and problem-solving skills, dedicated to exceeding goals and ensuring outstanding outcomes throughout my professional journey.
Vue d'ensemble
6
6
years of professional experience
5
5
years of post-secondary education
Expérience
Customer Service Agent
Thalys
Brussels
2019.05
- Providing informations to travelers at Brussels Midi
- Verication of traveler's tickets before getting in the train
CS Administrative Representative
Just Eat Takeaway.
Brussels
2020.10 - 2025.01
- Assisting customers through phone calls, chats and emails.
- Providing informations to restaurant partners.
- Writing reports about restaurant needs.
- Transfering requests to the adequate department.
Formation
BACHELOR OF ARTS - LIBERAL ARTS AND SCIENCES
University of Texas At Arlington
Arlington, Texas 2016.09 - 2018.05
ASSOCIATE OF ARTS - LIBERAL ARTS AND GENERAL STUDIES
Tarrant County College
Arlington, Texas 2012.08 - 2014.05
HIGH SCHOOL DIPLOMA - undefined
Sam Houston High School
Arlington, Texas 2009.08 - 2011.05
Compétences
- Customer Service: Strong focus on customer satisfaction
- Communication
- Problem-solving: Strong analytical skills to identify issues and develop solutions
- Multitasking: Excellent verbal and written communication skills in multiple languages
- Teamwork: Proven ability to work effectively in team environments
- Attention to Detail: Meticulous in reviewing documents and processes
- Time management
- Adaptability: Flexibility to adjust to new challenges
- Data Entry: Accurate data entry and record-keeping skills
- Organizational Skills : Ability to manage multiple tasks
Langues
French
English
Lingala
Chronologie
CS Administrative Representative
Just Eat Takeaway.
2020.10 - 2025.01
Customer Service Agent
Thalys
2019.05
BACHELOR OF ARTS - LIBERAL ARTS AND SCIENCES
University of Texas At Arlington
2016.09 - 2018.05
ASSOCIATE OF ARTS - LIBERAL ARTS AND GENERAL STUDIES
Tarrant County College
2012.08 - 2014.05
HIGH SCHOOL DIPLOMA - undefined
Sam Houston High School
2009.08 - 2011.05