Joel Kimbimbi
Administrative Representative
Zaventem
Profil professionnel
With four years as an Administrative Representative, I offer strong communication and problem-solving skills, dedicated to exceeding goals and ensuring outstanding outcomes throughout my professional journey.
Vue d'ensemble
6
6
years of professional experience
5
5
years of post-secondary education
Expérience professionnelle
Customer Service Agent
Thalys
Brussels
05.2019
- Providing informations to travelers at Brussels Midi
- Verication of traveler's tickets before getting in the train
CS Administrative Representative
Just Eat Takeaway.
Brussels
10.2020 - 01.2025
- Assisting customers through phone calls, chats and emails.
- Providing informations to restaurant partners.
- Writing reports about restaurant needs.
- Transfering requests to the adequate department.
Formation
BACHELOR OF ARTS - LIBERAL ARTS AND SCIENCES
University of Texas At Arlington
Arlington, Texas 09.2016 - 05.2018
ASSOCIATE OF ARTS - LIBERAL ARTS AND GENERAL STUDIES
Tarrant County College
Arlington, Texas 08.2012 - 05.2014
HIGH SCHOOL DIPLOMA - undefined
Sam Houston High School
Arlington, Texas 08.2009 - 05.2011
Compétences
- Customer Service: Strong focus on customer satisfaction
- Communication
- Problem-solving: Strong analytical skills to identify issues and develop solutions
- Multitasking: Excellent verbal and written communication skills in multiple languages
- Teamwork: Proven ability to work effectively in team environments
- Attention to Detail: Meticulous in reviewing documents and processes
- Time management
- Adaptability: Flexibility to adjust to new challenges
- Data Entry: Accurate data entry and record-keeping skills
- Organizational Skills : Ability to manage multiple tasks
Langues
French
English
Lingala
Frise chronologique
CS Administrative Representative
Just Eat Takeaway.
10.2020 - 01.2025
Customer Service Agent
Thalys
05.2019
BACHELOR OF ARTS - LIBERAL ARTS AND SCIENCES
University of Texas At Arlington
09.2016 - 05.2018
ASSOCIATE OF ARTS - LIBERAL ARTS AND GENERAL STUDIES
Tarrant County College
08.2012 - 05.2014
HIGH SCHOOL DIPLOMA - undefined
Sam Houston High School
08.2009 - 05.2011
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