Joana Kokalari
Sint-Denijs-Westrem
Summary
Communications professional with multidisciplinary training specialising in simplifying complex ideas for diverse audiences. Experienced in marketing, campaign management, and event planning. Eager to contribute to a dynamic organization's outreach efforts while continuing to grow and learn.
Overview
4
4
years of professional experience
Work History
Project Management Office (PMO) Officer
Alan Allman Associates Belgium (AAAB)
Brussels
02.2025 - Current
- Co-lead Key Internal Process Development: Currently spearheading the design and implementation of critical internal workflows, including invoicing, project lifecycle management, among other processes essential for the business.
- Drove operational efficiency and financial improvement: contributed to an over 60% reduction in outstanding cash flow through streamlined invoicing practices, proactive follow-up, and improved coordination between departments.
- Established a Process-Based Approach: In this role, I have introduced structured methodologies to enhance consistency, accountability, and transparency across project and administrative operations.
- Facilitation of Cross-Department Communication: I serve as a liaison point between the back office and the Sales and Project Management teams, ensuring strategic alignment and smooth execution of initiatives across Belgium and France.
- Managing of Core Operational Activities: Oversee daily administrative operations, including contract handling, invoicing, project tracking, and other internal support functions related to existing and incoming projects.
Communications Officer
Cancer Patients Europe (CPE)
Brussels, Belgium
11.2023 - 12.2024
- Strengthened Networks and Partnerships: Acted as a key liaison, building relationships with diverse stakeholders and fostering collaboration.
- Expanded Outreach and Engagement: Successfully brought in new members and broadened audience reach through targeted initiatives.
- Coordinated Stakeholder Efforts: Organised and aligned contributions for events and projects, ensuring smooth execution.
- Created and Curated Content: Led all external communications, managing newsletters, digital presence, and creating tailored content to drive awareness and engagement across platforms.
Public Affairs and Communications Jr Consultant
Burson (Former BCW)
Brussels, Belgium
03.2023 - 10.2023
- Conducted Market Research and Stakeholder Analysis: Mapped stakeholders and trends to inform business strategies and engagement opportunities.
- Supported Client Communications: Prepared high-quality documents, presentations, and materials, ensuring clear, professional communication aligned with client goals.
Management Assistant
Medi-Market Group
Brussels, Belgium
06.2021 - 12.2021
- Product Portfolio Management: Managed a diverse portfolio full of established and newly launched products during a busy period (Summer to Fall season 2021).
- Sales Strategy and Support: Assisted in exceeding sales targets, by implementing effective sales strategies and equipping costumers with powerful evidence-based product knowledge.
Education
Executive Master - European Public Affairs And Communications
IHECS Academy
Brussels10-2022
Master of Science - Public Health Nutrition
Universiteit Gent
Gent02-2020
Bachelor of Science - Biotechnology
University of Tirana - Faculty of Natural Sciences
Tirana07-2016
Skills
- Office Producitvity & collaboration software:, PowerPoint, Excel, Teams
- Project management tools: Mondaycom, Asana, etc
- Content creation & CMS: , Resolve, Wordpress
- Marketing and automation platforms: Hubspot
- Online collaborative tools: Miro, slack, Trello, Slido, Mentimeter etc
- Soft skills: Proactiveness, Process-oriented, Initiative-driven, Good listener and communicator
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Dutch
Elementary (A2)
Greek
Bilingual or Proficient (C2)
Albanian
Bilingual or Proficient (C2)
Interests
- Volunteering: Since January 2025, I volunteer fot the WellbeingHER (WBH) Initiative, which focuses on promoting holistic care for early stage breast cancer patients.
- Photography
- Lego building & other crafts
Timeline
Project Management Office (PMO) Officer
Alan Allman Associates Belgium (AAAB)
02.2025 - Current
Communications Officer
Cancer Patients Europe (CPE)
11.2023 - 12.2024
Public Affairs and Communications Jr Consultant
Burson (Former BCW)
03.2023 - 10.2023
Management Assistant
Medi-Market Group
06.2021 - 12.2021
Executive Master - European Public Affairs And Communications
IHECS Academy
Master of Science - Public Health Nutrition
Universiteit Gent
Bachelor of Science - Biotechnology
University of Tirana - Faculty of Natural Sciences