Traveling
Jin LEE
Sales & Operations Professional (Catering & Hospitality)
Merchtem
Summary
Results-driven and multilingual professional with over 15 years of experience in sales, key account management, and operations, specializing in the catering and hospitality sectors. Proven track record of driving revenue growth, building strong client relationships, and delivering exceptional service in high-profile environments. Currently excelling in a dual role as Operations Business Partner and Catering Sales Manager at Compass Group Belgium, managing key accounts for the European Parliament. Fluent in Dutch, French, English, Chinese, and German, with a passion for delivering innovative solutions in international markets.
Overview
14
14
years of professional experience
Work History
Operations Business Partner
Compass Group Belgium
10.2024 - Current
- Key Account Management: Manage high-value accounts for the European Parliament, ensuring exceptional service delivery and client satisfaction. Build and maintain strong relationships with key stakeholders, including Members of the European Parliament (MEPs), staff, and external partners.
- Sales Strategy & Revenue Growth: Develop and execute sales strategies to drive revenue growth in the catering sector, achieving €8 in annual revenue.
- Operational Excellence: Collaborate with cross-functional teams to optimize catering operations, improve efficiency, and enhance service delivery across multiple sites.
- Event Management: Plan and execute catering strategies for high-profile events, official meetings, and large-scale conferences, ensuring seamless delivery and client satisfaction.
- Team Leadership: Lead and mentor a team of catering professionals, fostering a culture of excellence, continuous improvement, and high performance.
- Compliance & Standards: Ensure all operations comply with strict regulations, particularly in food safety, sustainability, and ethical sourcing.
Catering Sales Manager
Compass Group Belgium
01.2023 - 10.2024
- Client Relationship Management: Built and maintained strong relationships with key clients, delivering personalized service and exceeding expectations.
- Sales Growth: Drove catering sales and business development for one of Europe’s most prestigious institution.
- Event Planning: Collaborated with event planners and stakeholders to design and execute catering strategies for high-profile events, official meetings, and large-scale conferences.
- Budget Management: Oversaw budgeting, pricing, and cost control, ensuring profitability while maintaining the highest standards of quality and service.
General Manager
Be IMeX Bvba/sprl
10.2010 - 12.2022
- International Sales & Partnerships: Negotiated and secured contracts with major international retailers (The Disney Store, Carrefour, Amazon), resulting in a 30% increase in annual revenue.
- Market Expansion: Pioneered the introduction of Disney Wooden Toys in the European market, capturing a 15% market share within two years.
- Team Leadership: Led a team of 10 sales agents, implementing training programs that improved team performance by 25%
Education
Certificate of Technical Studies - Computer And Information Sciences
Brussels Eramus College
Brussels, Belgium 04.2001 -
Bachelor - Marketing
Business College HUB
Brussels, Belgium 04.2001 -
Skills
Key Account Management: Building and maintaining relationships with high-value clients
Interests
Languages
Timeline
Operations Business Partner
Compass Group Belgium
10.2024 - Current
Catering Sales Manager
Compass Group Belgium
01.2023 - 10.2024
General Manager
Be IMeX Bvba/sprl
10.2010 - 12.2022
Certificate of Technical Studies - Computer And Information Sciences
Brussels Eramus College
04.2001 -
Bachelor - Marketing
Business College HUB
04.2001 -
Similar Profiles
Cansu GümüşayCansu Gümüşay
Sales Specialist at EOC GROUP BELGIUMSales Specialist at EOC GROUP BELGIUM
VANESSA NGOGAVANESSA NGOGA
Administration, Logistics at GI Group BelgiumAdministration, Logistics at GI Group Belgium
Ellen ElautEllen Elaut
Wine Advisor at Colruyt Group BelgiumWine Advisor at Colruyt Group Belgium