Jennifer Rivero
Clos Des Essarts
Summary
Conscientious leader enjoys connecting people and promoting positive change. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Sales Representative
Uniqlo
10.2021 - Current
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Contributed to team objectives in fast-paced environment.
Sales Representative
Primark
07.2021 - 10.2021
- Demonstration of products to customers, presentation of their mode of operation and their particularities, contribution of my expertise to help them make their choice.
- Welcoming customers, responding to their inquiries with efficiency and courtesy.
- Active listening to customers to better understand their needs and recommend optimal products.
- 100% achievement of monthly sales targets.
Entrepreneur
Self-Employed
07.2018 - 10.2021
- Determined business plan, mission statement, and vision.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Mapped income generating strategies to grow revenue.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Trained and guided team members to maintain high productivity and performance metrics.
Volunteer
Food Bank
10.2018 - 02.2019
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Waitress
Lucy chang
09.2013 - 09.2014
- Support for customers who have made a reservation by telephone or arriving without a reservation, taking into account the timetables and deadlines of the kitchens in order to avoid overbooking.
- Allocation of missions and coordination of the activities of the room staff to ensure prompt and courteous service to customers.
- Print meal receipts with total amount due, collect payment and issue receipts to finalize transactions.
- Maintain knowledge of new menus, daily specials and ingredients to provide accurate information and target recommendations to meet guest dietary requirements.
Au Pair
Hodjeff Family
08.2009 - 08.2010
- Help with homework for children and support for special projects in different subjects to promote academic success.
- Work with parents to develop and implement discipline programs to encourage positive behavior.
Administrative Assistant
Aquinas University
06.2006 - 12.2008
- Performing general administrative tasks, including handling multiple phone calls simultaneously, forwarding calls or messages to the appropriate department, and greeting visitors.
- Administrative and confidential support to the management team and members of the board of directors.
Commercial Sales Representative
GrolierCorporation
04.2004 - 04.2006
- Development of prospecting in the predefined geographical area, in collaboration with all the teams.
- Ability to clearly define the problems encountered and identify the causes.
- Strong autonomy thanks to in-depth knowledge of company procedures.
- Demonstration of products to customers, presentation of their mode of operation and their particularities, contribution of my expertise to help them make their choice.
- Prompt and courteous assistance offered to customers in person and over the phone.
Store Manager
PC Nation
03.2001 - 03.2003
- Conducting commercial actions to attract customers and increase turnover.
- Optimization of inventory and regular orders of goods in order to always have stock.
- Creating and directing trade promotions and advertising strategies to increase profits and acquire new customers.
Investigate issues to obtain appropriate responses to customer inquiries.
Education
Développement personnel
Succes Resource
Bruxelles, BRU 10.2018 - 02.2019
Langue Français
IEPSCF-
Bruxelles (Uccle), BRU 09.2013 - 06.2014
Bachelor of Art - Major in English Language
Aquinas University
Philippines 06.2006 - 03.2008
Secondary Education - Major in Filipino Language
Bicol University
Philippines 06.2004 - 03.2006
High School - Technology
Pag-asa National High School
Philippines 06.1998 - 03.2001
Skills
- Product and Service Knowledge
- Problem-Solving Strengths
- Strong Communication and Interpersonal Skills
- Patient strategist
Languages
Anglais
Bilingue
Français
Opérationnel
Filipino (Tagalog)
Langue maternelle
Timeline
Sales Representative
Uniqlo
10.2021 - Current
Sales Representative
Primark
07.2021 - 10.2021
Volunteer
Food Bank
10.2018 - 02.2019
Développement personnel
Succes Resource
10.2018 - 02.2019
Entrepreneur
Self-Employed
07.2018 - 10.2021
Waitress
Lucy chang
09.2013 - 09.2014
Langue Français
IEPSCF-
09.2013 - 06.2014
Au Pair
Hodjeff Family
08.2009 - 08.2010
Administrative Assistant
Aquinas University
06.2006 - 12.2008
Bachelor of Art - Major in English Language
Aquinas University
06.2006 - 03.2008
Secondary Education - Major in Filipino Language
Bicol University
06.2004 - 03.2006
Commercial Sales Representative
GrolierCorporation
04.2004 - 04.2006
Store Manager
PC Nation
03.2001 - 03.2003
High School - Technology
Pag-asa National High School
06.1998 - 03.2001
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