Jemima Paddy Mensah
London
Summary
Dynamic and results-driven professional with experience at Cisco and NHS, excelling in project management and customer service. Proven ability to enhance team performance through creative problem solving and effective collaboration. Recognized for promoting high customer satisfaction and maintaining organized project documentation, ensuring timely achievement of objectives.
Overview
2
2
Languages
1
1
Certification
5
5
years of post-secondary education
1
1
year of professional experience
Work History
Cisco Intern
Cisco
London
07.2025 - 07.2026
- Assisted team with documentation and project management tasks to streamline workflow.
- Recorded all activities throughout internship to ensure compliance and traceability.
- Engaged directly with customers to identify and clarify their needs in various settings.
The Wilson Hospital
NHS
London
12.2025 - 12.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached patients and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Media Studies
Sixth Form
09.2024 - 05.2026
ICT
Sixth Form
09.2024 - 05.2026
Business
Sixth Form
09.2024 - 05.2026
Skills
- Project management
- Customer service
- Team collaboration
- Creative problem solving
- Multitasking and organization
Certification
- Earned Professional Scrum Master certificate: 7th August 2026.
Languages
English
First Language
English
Proficient (C2)
C2
Affiliations
- Photography
- Calligraphy
Timeline
The Wilson Hospital
NHS
12.2025 - 12.2025
Cisco Intern
Cisco
07.2025 - 07.2026
Media Studies
Sixth Form
09.2024 - 05.2026
ICT
Sixth Form
09.2024 - 05.2026
Business
Sixth Form
09.2024 - 05.2026