Jean-Christophe Nizeyimana
Denderleeuw
Summary
Professional with several years of experience in retail, customer service, digital content, finance, insurance, and logistics. Expertise in mastering tools and techniques within these areas. Known for being organized and detail-oriented, with the ability to work independently or collaboratively in teams. Committed to supporting operations, improving efficiency, and contributing to sustainable growth. Detail-oriented administrative assistant with experience in customer service, data entry, and office management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Assistant Manager - Logistics
Different Companies
05.2002 - 06.2024
- Managed General manager schedules, meetings & travel,
- Supervised cross-functional teams and coordinated & facilitated logistics department for a 330-person team
- Handled client relations, supplier financial exchanges, and team oversight (35 technicians)
- Executed and digitized invoices using EDIFACT-GS1, EDI, and SAP; processed accounting entries and tracked payments
- Digitization, digitalization(EDI onboarding process), and digital transformation. Maintained KPIs to evaluate success at reaching the targets, and managed international tax account data validation
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Remaining Balance Insurance for Life Insurance, proficiency in work tools. Daily planning of delivery drivers’ routes across Belgium.
- Point of contact for clients and sales representative
- Point of contact for trainers and participants (bank agents and insurance brokers) in courses, managing online registrations and e-learning on Extranet.
Education
Master’s Degree - Economics
Master of Science - International Development (Joint Ventures)
Peoples' Friendship University of Russia (RUDN)
MoscouwSkills
- Strong teamwork, communication, and collaboration skills
- Proficient in data analysis and critical thinking
- Adaptable with excellent decision-making and problem-solving abilities
- Effective time management, scheduling, and priority management
- Highly autonomous with strong organizational and strategic planning capabilities
- Experienced in administrative support, customer/client/supplier relations
- Computer literate with advanced skills in office software and digital tools
- Maintains discretion and professionalism in all tasks
Personal Information
Available: Available immediately
Desired employment
- EDI Expert, Administrative Assistant, Customer Service Manager, Digital Content Manager, Financial Analyst & Humanitarian in international organizations
Certification
- Sykes Award for Excellence in Customer Service Delivery
- SAP SD Module
- International Humanitarian Law,
- Client Acceptance and Anti-Money Laundering (CAAML) &
- Online Marketing (NHA)
Language skills
French
English
Dutch
Russian
Accomplishments
Developed stock tracking spreadsheets using Ms Excel Ranked 3rd in Carrefour's digitalization project (validation of EDI flows for invoices and credit notes, MIG D96A & MIG D01B) Led project development and validation with suppliers and clients (EDI Onboarding) Managed a team of 35 technicians for escalator installation, repairs, and maintenance Point of contact for e-learning trainers and participants, ensured FSMA and MiFID compliance
Hobbies
- MS Excel
- Football
- R&B
Timeline
Administrative Assistant/Assistant Manager - Logistics
Different Companies
05.2002 - 06.2024
Master’s Degree - Economics
Master of Science - International Development (Joint Ventures)
Peoples' Friendship University of Russia (RUDN)
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