Eighteen years of age with expertise in waitering and bartending. Demonstrates strong skills in guest relations and product upselling. Proficient in assessing customer needs and providing tailored recommendations. Experienced in resolving customer issues effectively and efficiently.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Kingsoftware UK
Rayleigh
Part-time Job at Kingsoftware UK, Rayleigh, SS6 7EJ
Front of house team member
King Traditional Indian Curries
Maldon, Essex
2023.09 - Current
Delivered customer service through friendly, polite interactions during busy shifts.
Maintained excellent service levels in a fast, demanding restaurant environment.
Explained dish components clearly to help customers choose confidently.
Handled payment transactions to keep checkout fast and accurate.
Stayed calm under pressure to perform better during peak hours.
Handled complaints by listening closely and offering practical solutions.
Kept the restaurant area clean through regular sweeping and wiping.
Maintained menu knowledge to take orders accurately and confidently.
Assisted in plating dishes to improve presentation for customers.
Prepared ingredients to speed up cooking during service.
Kept kitchen areas clean to support strong hygiene standards.
Supported team communication to improve daily workflow efficiency.
Unloaded deliveries promptly for immediate storage and fresh produce use.
Rotated stock carefully to reduce spoilage and ingredient waste.
Assisted chefs with meal preparation to support peak-hour service.
Washed dishes quickly after service to free up kitchen space.
Cleared tables to remove used utensils and leftover food items.
Helped chefs with stock requisitions while staying within budget limits.
Took delivery orders and portioned food for table service.
Crew member
McDonald's
2025.03 - 2025.12
Assisted with various tasks as part-time crew member at McDonald's to support efficient operations.
Data Administrator
Communicate UK
South Woodham Ferrers
2023.04 - 2023.04
Completed two-week apprenticeship at Communicate UK, gaining hands-on experience as a Data Administrator.