Jannath Zubaitha

Acted as a liaison between business departments (Legal, Finance, Logistics) and ICT teams, translating operational needs into clear, compliant IT solutions.
Conducted business process analysis to identify automation opportunities and efficiency improvements while ensuring workflows complied with MDR and regulatory requirements.
Facilitated User Acceptance Testing (UAT) and validation protocols for ERP functionalities (SAP SD & SAP FM), ensuring system updates aligned with business objectives and quality standards.
Executed CAPA for system-related issues, produced technical documentation, and delivered end-user training to support seamless adoption of new systems.
Built strong cross-functional relationships, collaborating effectively across teams to drive IT-business alignment.
Applied expertise in business process modeling, optimization, and enterprise system implementation to drive operational efficiency and regulatory compliance.
Proficient in ERP systems, QA methodologies, regulatory compliance, and end-to-end system lifecycle support.

Authored comprehensive operational documentation and Standard Operating Procedures (SOPs) to standardize cross-functional workflows and ensure consistent process execution.
Managed and validated enterprise system data, providing reliable inputs for operational reporting, partner coordination, and data-driven decision-making.
Identified systemic data-quality discrepancies, performed root cause analysis, and collaborated with cross-functional teams to implement effective corrective actions.
Supported operational continuity through proactive system monitoring, reliability checks, and strict adherence to defined technical procedures.

Architected and implemented robust API integrations, connecting internal business logic with external service providers to streamline enterprise operations and enhance system functionality.
Optimized relational database schemas in collaboration with project stakeholders, ensuring high data integrity and performance for high-traffic fashion retail systems.
Partnered with Project Management teams to translate business requirements into technical milestones, consistently delivering scalable code within Agile timelines.
Troubleshot and resolved complex system bottlenecks, improving overall application reliability and user experience.

Oversaw sales and marketing operations, conducting in-depth market
studies to analyze trends and track competitor activities.
Developed strategies to attract prospective clients across various sectors,
enhancing market penetration.
Executed plans to achieve target volumes and market share, while
coordinating promotional launches tailored to regional characteristics.
Delivered compelling presentations to stakeholders, showcasing the value
of proposed marketing initiatives in driving business growth and results.