Jamal Almoufti
Dubai
Summary
Experienced IT professional with over ten years of expertise in developing innovative IT solutions and managing complex infrastructures. Proven track record in leading teams, optimizing performance, and implementing advanced security measures. Committed to building scalable, reliable, and secure IT environments that drive business growth and efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Manager
STS Hosting
06.2021 - Current
- Formulate and implement IT strategies aligned with the company's business goals and objectives.
- Lead and complete multiple IT projects on time and within budget, while effectively developing and managing the IT department budget to ensure cost effective solutions and optimal resource allocation.
- Lead and mentor the IT team, fostering a collaborative and innovative work environment.
- Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
- Developed and implemented comprehensive backup and disaster recovery strategies, achieving a 99% recovery success rate and significantly enhancing data integrity and system reliability.
- Ensure the stability, security, and efficiency of the company's IT infrastructure, including servers, networks, and software.
- Implement and monitor alert systems to proactively identify and resolve potential issues, reducing downtime.
- Maintain strong relationships with clients, ensuring their hosting needs are met and exceeded.
- Identify potential risks in IT operations and develop strategies to mitigate them, implementing robust cybersecurity measures.
Senior IT Coordinator
Mobaderoon
07.2016 - Current
- Architected and developed the IT structure, creating a foundation that supports the company's operational and strategic goals.
- Coordinated the administration and configuration of various operating systems to meet company requirements and security standards.
- Designed and analyzed software solutions, and conducted debugging and testing of software.
- Directed the deployment and maintenance of virtualization technologies (VMware, Hyper-V), optimizing resource allocation and streamlining server management.
- Managed complex technical problem resolution, diagnosing root causes, and implementing effective solutions in a timely manner.
- Oversaw the creation and maintenance of documentation for IT processes and procedures.
- Implemented alert systems to reduce downtime by 15% and enhanced security with advanced measures like firewall configurations and intrusion detection systems.
- Manage vendor relationships and IT equipment procurement, ensuring cost-effective and high-quality solutions.
Senior IT Administrator
Bank Bemo Saudi Franci
07.2014 - 12.2020
- Managed the installation, configuration, troubleshooting, and performance monitoring of Windows 2003/2008 servers.
- Provided user support for accessing and utilizing various systems, addressing inquiries through phone, email, or a ticketing system, and resolving user issues promptly and effectively.
- Enhanced the reliability and availability of Data Center equipment systems, resulting in a 20% increase in
uptime. - Conducted daily monitoring of systems, addressing security and usability concerns immediately.
- Developed and implemented automation scripts to streamline routine tasks, reducing manual effort by 30% and minimizing human error.
- Led various IT projects from planning to execution, ensuring timely completion within budget and achieving project objectives.
- Collaborated with cross-functional teams to design and implement IT solutions that aligned with business goals.
Education
Bachelor of Computer Engineering - Computer Engineering
Arab Academy For Science And Technology
Lattakia, Syria06.2012
Skills
IT Infrastructure Development
Backup and Disaster Recovery
Team Leadership and Management
Virtualization Technologies
Automation and Scripting
Security Measures
Certification
- Microsoft Certified Azure Fundamentals
- PMP
Languages
Arabic
English
Timeline
IT Manager
STS Hosting
06.2021 - Current
Senior IT Coordinator
Mobaderoon
07.2016 - Current
Senior IT Administrator
Bank Bemo Saudi Franci
07.2014 - 12.2020
Bachelor of Computer Engineering - Computer Engineering
Arab Academy For Science And Technology
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