Ivanna Kudenchuk
Etterbeek
Summary
Results-driven Operations Manager with a proven track record in enhancing operational efficiency, managing inventory, and fostering client relationships. Expertise in personal KPI tracking.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs. Dependable and results-driven, known for enhancing operational performance.
Overview
16
16
years of professional experience
Work History
Operations Manager
DSV Logistics LLC
10.2022 - Current
- Streamlined logistics processes to enhance operational efficiency and reduce delays.
- Coordinated cross-functional teams to improve workflow and service delivery standards.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Manager of Foreign Economic Activity
Svarog LLC
03.2016 - 10.2022
- Led cross-functional teams to enhance operational efficiency and achieve strategic goals.
- Developed training programs for staff, improving onboarding processes and retention rates.
- Implemented process improvements, resulting in streamlined workflows and reduced turnaround times.
- Analyzed performance metrics to drive data-informed decisions and optimize resource allocation.
- Managed budgetary oversight, identifying cost-saving opportunities while maintaining quality standards.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Accounting Manager
LLC Epicenter
12.2009 - 03.2016
- Streamlined accounts payable processes, enhancing accuracy and reducing processing time.
- Led monthly financial reporting, ensuring compliance with accounting standards and internal policies.
- Developed annual budgets, aligning departmental goals with organizational objectives for improved resource allocation.
- Mentored junior staff, fostering a culture of continuous improvement and professional development within the team.
Education
Specialist - Economics
Lutsk National Technical University
Lutsk, Ukraine06-2009
Master of Science - Ecology And Enviromental Protection
Lutsk National Technical University
Lutsk, Ukraine06-2007
Skills
- Problem-solving
- Operations monitoring
- Operational efficiency
- Decision-making
- Planning and implementation
- Operations control
- Client relationships
- KPI tracking
- FLUENT IN Ukrainian, Russian, English and Elementary French
- Operations management
- Customer service
Timeline
Operations Manager
DSV Logistics LLC
10.2022 - Current
Manager of Foreign Economic Activity
Svarog LLC
03.2016 - 10.2022
Accounting Manager
LLC Epicenter
12.2009 - 03.2016
Specialist - Economics
Lutsk National Technical University
Master of Science - Ecology And Enviromental Protection
Lutsk National Technical University