Iustina Ivanusca
Kortrijk
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Restaurant Waiter
Riverso
09.2022 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported needs of 5 - person wait staff who attended to specific needs of countless customers daily for Riverso restaurant
Kitchen assistant
Ibitza Bouff
9 2021 - 08.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Housekeeper
Tempo-team
11.2021 - 02.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned rooms by vacuuming floors.
Call Center First Line Agent
Capgemini Romania
10.2018 - 01.2019
- Resolved caller issues quickly and thoroughly.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Answering telephone calls.
Market research interviewer
Ipsos SRL
10.2017 - 01.2018
- Conducted consumer surveys.
- Maintaining proficient level of accuracy and professionalism during all interactions with respondents.
- Attended pre-shift briefings and meetings to receive up-to-date information and changes in daily scheduling.
Education
Erasmus Exchange Program - Visual Arts
Hogeschool PXL
Hasselt, Belgium 05.2020 - 05.2021
Master of Arts -
George Enescu National University of Arts
Iasi, Romania 05.2019 - 05.2021
Bachelor of Arts - Visual Arts - Painting
George Enescu National University of Arts
Iasi, Romania 05.2015 - 05.2019
Skills
Microsoft Office
Google Drive
Adobe (Adobe Photoshop, Adobe Illustrator, Adobe Lightroom, Adobe InDesign, Adobe Premiere)
Windows
Outlook
Personal Information
- Date of Birth: 02/10/1995
- Gender: Female
- Nationality: Romanian
Volunteer Experience
2017, 2019, Iasi, Romania, Palace of Culture Museum, Help museum staff supervise rooms and give directions to visitors.
Languages
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Romanian
Interests
Visual arts
History
Design
Timeline
Restaurant Waiter
Riverso
09.2022 - Current
Housekeeper
Tempo-team
11.2021 - 02.2022
Erasmus Exchange Program - Visual Arts
Hogeschool PXL
05.2020 - 05.2021
Master of Arts -
George Enescu National University of Arts
05.2019 - 05.2021
Call Center First Line Agent
Capgemini Romania
10.2018 - 01.2019
Market research interviewer
Ipsos SRL
10.2017 - 01.2018
Bachelor of Arts - Visual Arts - Painting
George Enescu National University of Arts
05.2015 - 05.2019
Kitchen assistant
Ibitza Bouff
9 2021 - 08.2022