Iris Vanden Baviere
Lembeek
Summary
I am an enthusiastic person who enjoys a challenge and achieving personal goals. The opportunity to learn new skills and work with new technologies is particularly attractive to me.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
SAP Sales and Service Cloud Consultant
Delaware Consulting
2020 - Current
- Implementation of SAP Sales and Service Cloud at customers: Edgard & Cooper, Spadel, Oleon, Unilin, Cliniques Universitaires Saint-Luc, etc.
- From leading workshops to writing the blueprint, configuration and implementation of the system, validation of the system, training, etc.
- Collaborated with cross-functional teams to align project goals with client requirements.
- Analyzed business processes to identify opportunities for system optimization and efficiency improvements.
- Projects for different industries: chemical, healthcare, industrial equipment, consumer products, etc.
SAP Sales and Service Cloud Consultant
Canguru Solutions
01.2017 - 01.2020
- Project at Atlas Copco: I worked as a member of the Template Team. We configured new functionalities in C4C.
- Project at VSOA (Belgian military trade union): SAP C4C implementation. I was involved in all the stages of the project from the workshops to the implementation.
CRM Admin and Sales & Marketing Assistant
Bayer
01.2016 - 01.2017
- Bayer implemented a CRM system containing all BeNeLux healthcare professionals. I was involved in the development and implementation of the CRM strategy.
Junior Assistant
EY
01.2014 - 01.2016
- I worked at EY as an administrative assistant and personal assistant. I was also responsible for the Quality and Risk Management.
Education
Bachelor - Office Management
Erasmushogeschool Brussel
Brussels06.2014
Skills
- SAP Sales & Service Cloud
- MS Office
- SAP ERP/S4
- Claude
- DevOps
- Jira
Certification
SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2
SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2
LANGUAGES
English: Fluent
French: mother tongue
Dutch: bilingual
Timeline
SAP Sales and Service Cloud Consultant
Canguru Solutions
01.2017 - 01.2020
CRM Admin and Sales & Marketing Assistant
Bayer
01.2016 - 01.2017
Junior Assistant
EY
01.2014 - 01.2016
SAP Sales and Service Cloud Consultant
Delaware Consulting
2020 - Current
Bachelor - Office Management
Erasmushogeschool Brussel