Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Accomplishments
Timeline
Generic
INÊS CORREIA

INÊS CORREIA

Redange-sur-Attert

Summary

Marketing and graphic design professional with 11 years of experience in hospitality. Expertise in content creation, social media management, and customer service. Strong organizational skills and ability to work collaboratively in team environments. Committed to supporting organizational goals with a proactive and adaptable approach.

Overview

7
7
years of professional experience

Work History

Marketing Assistant

Dussmann Luxembourg
Contern
04.2024 - 09.2024
  • Developed marketing and institutional materials to strengthen company image.
  • Created and edited promotional videos for social media platforms.
  • Managed content creation to optimize digital strategy and enhance online visibility.
  • Designed print materials such as brochures, flyers and posters for marketing campaigns.

F&B Server

Hotel Innside by Meliá Luxembourg
Luxembourg
03.2022 - 03.2024
  • Delivered high-quality restaurant service, ensuring optimal customer satisfaction.
  • Organized and coordinated special events, increasing revenue.
  • Developed upselling strategies, boosting average orders by 10%.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.

Graphic Design Intern

Meta the creative agency
Tondela
11.2019 - 10.2020
  • Developed print and digital media materials for marketing initiatives.
  • Produced video content and 3D animations to enhance campaign engagement.
  • Supported corporate communications and managed social media presence.

Call Center Representative

Estrategia radical
Lisbon
11.2017 - 10.2018
  • Exceeded monthly sales targets by prospecting and selling telecom services via phone.
  • Negotiated effectively to overcome objections and finalize sales.
  • Implemented customer loyalty strategies through consistent follow-up and engagement.

Education

BACHELOR - AUDIOVISUAL AND MULTIMEDIA

University of Communication & Media Studies (ESCS)
Lisbon
09-2019

VISUAL ARTS HIGH SCHOOL -

Tondela high School
Tondela, Viseu, Portugal
01.2014

Skills

  • Team spirit and adaptability
  • Creativity and problem-solving
  • Time management and organization
  • Customer service mindset
  • Sales and upselling strategies
  • Negotiation and objection handling
  • Cash handling and payment processing
  • Customer support and loyalty
  • Prospecting and commercial follow-up
  • Hospitality and guest reception
  • Event organization and catering
  • Technical skills in Adobe Suite
  • Web design with HTML and CSS
  • Video production and graphics
  • 3D animation expertise
  • Microsoft Office proficiency

Languages

  • Portuguese, C2 (Native)
  • English, C1 (Advanced)
  • French, B1 (Intermediate)
  • Spanish, B1 (Intermediate)
  • Korean, A1 (Beginner)

Personal Information

Date of birth - 06/26/1997 

Nationality - Portuguese 

Accomplishments

  • Marketing and communication award for the 11th edition EDP University Competition

Timeline

Marketing Assistant

Dussmann Luxembourg
04.2024 - 09.2024

F&B Server

Hotel Innside by Meliá Luxembourg
03.2022 - 03.2024

Graphic Design Intern

Meta the creative agency
11.2019 - 10.2020

Call Center Representative

Estrategia radical
11.2017 - 10.2018

BACHELOR - AUDIOVISUAL AND MULTIMEDIA

University of Communication & Media Studies (ESCS)

VISUAL ARTS HIGH SCHOOL -

Tondela high School

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