Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Waitress
Imma Cirillo

Imma Cirillo

Saint-Gilles

Summary

I am a highly motivated and proactive individual with excellent communication skills, emotional intelligence, and empathy. I have a keen attention to detail and a strong focus on customer satisfaction. I am passionate about fostering a positive and supportive work environment and contributing to a collaborative team. I am seeking a challenging position that allows me to grow professionally and utilize my interpersonal and bartending skills.

Overview

10
10
years of professional experience

Work History

Waitress

Basils Pizzeria
05.2024 - Current
  • Orders management, payments management, team collaboration, multitasking skills

Brussels Bar Connector | Bartender Trainee

(DIAGEO)
02.2025 - 04.2025

- Practical training at Belga Queen
- Mixology and Beverage Knowledge (cocktails, coffee, wine, beer)
- Customer Services, Operations, and Inventory Management

Head Lifeguard

Furore Grand hotel
06.2023 - 11.2023
  • Swimming pool supervision, cleaning management and technical maintenance of pools

Hostess

Otoro81, Napoli
09.2019 - 02.2020
  • Welcoming customers, assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Cashier attendant

Conad Superstore
11.2018 - 08.2019
  • Cashier; Retailer; Customer support

Hostess

Cutty Sark Club
01.2018 - 06.2018
  • Customer reception and management of service-customer relations

Hostess

Jambo
06.2017 - 01.2018
  • Welcoming customers, bookings management, payments processing. Trained new hostesses on customer service

Hostess

Teatro Nervi
01.2017 - 06.2017
  • Welcoming customers, bookings management, payments processing

Hostess

4Vele
09.2016 - 01.2017
  • Welcoming customers, bookings management

Lifeguard

Lido Bianco
07.2015 - 08.2016
  • Supervision and vigilance for the safety of bathers at sea, First Aid and CPR skills

Education

Master's degree - Leadership For International Relations And MIT

Fondazione Italia USA
03.2025

Bachelor’s degree - Comparative Languages and Cultures

Unversità degli studi di Napoli L’Orientale
01.2023

Scientific high school diploma -

L. Da Vinci
01.2015

Skills

  • Knowledge of advanced Windows
  • Office package
  • Open Office
  • Internet
  • Email

Languages

Spanish
English
French
Italian

Personal Information

  • Date of Birth: 07/10/97
  • Nationality: Italian

Timeline

Brussels Bar Connector | Bartender Trainee

(DIAGEO)
02.2025 - 04.2025

Waitress

Basils Pizzeria
05.2024 - Current

Head Lifeguard

Furore Grand hotel
06.2023 - 11.2023

Hostess

Otoro81, Napoli
09.2019 - 02.2020

Cashier attendant

Conad Superstore
11.2018 - 08.2019

Hostess

Cutty Sark Club
01.2018 - 06.2018

Hostess

Jambo
06.2017 - 01.2018

Hostess

Teatro Nervi
01.2017 - 06.2017

Hostess

4Vele
09.2016 - 01.2017

Lifeguard

Lido Bianco
07.2015 - 08.2016

Bachelor’s degree - Comparative Languages and Cultures

Unversità degli studi di Napoli L’Orientale

Master's degree - Leadership For International Relations And MIT

Fondazione Italia USA

Scientific high school diploma -

L. Da Vinci
Imma Cirillo