Imad Fnine
Vilvoorde
Summary
Dedicated and proactive professional with extensive experience in providing executive support, customer service, and office management across multilingual environments. Skilled in fostering strong relationships, streamlining operations, and offering tailored support to executives, clients, and teams. Known for exceptional communication, problem-solving, and the ability to manage multiple tasks efficiently. Passionate about contributing to organizational success and continually growing both personally and professionally.
Overview
7
7
years of professional experience
Work History
Executive Assistant & Facility Manager
contrast European & Business Law
Zaventem
05.2024 - Current
- Serve as an executive assistant to multiple lawyers, providing comprehensive support across various office functions.
- Oversee office management tasks, including catering, client reception, phone handling, mail and parcel distribution, and office supplies management.
- Coordinate meeting rooms and facilities, ensuring smooth operations and supporting office projects and other activities as needed.
Sales Advisor
Immoweb
Brussels
10.2023 - 01.2024
- Generated qualified leads, connecting property owners with realtors to drive successful transactions and revenue growth.
- Facilitated seamless communication between property owners and realtors, serving as the primary point of contact throughout the process.
- Managed follow-ups from start to close, ensuring smooth transactions, and securing a commission for Immoweb upon sales.
Business Support Officer
Dupont
Mechelen
03.2021 - 07.2023
- Delivered exceptional customer service, regulatory support, and technical assistance across the entire EMEA region to clients, distributors, and internal teams.
- Served as the primary point of contact for new B2B clients and leads, ensuring effective communication in Dutch, French, English, and German.
- Utilized Salesforce (CMR) and SAP to manage customer inquiries and support business operations, assisting multiple departments to enhance efficiency and reduce workload.
Legal Assistant
Fed. Gov. Of Justice
Brussels
09.2020 - 02.2021
- Managed the processing of fines within Belgian territory and provided exceptional support to citizens.
Sales Advisor
Samsonite
Brussels Airport
12.2018 - 07.2020
- Delivered exceptional customer service at Samsonite, Brussels Airport, earning top sales advisor ranking, generating €300,000 in sales in 2019, and fostering strong customer loyalty, which significantly contributed to team revenue.
Cabin Crew Member
VLM Airlines
Brussels
08.2018 - 11.2018
- Maintained top attendance and duty-free sales onboard, ensuring cleanliness, appearance, and passenger safety.
Lounge Agent
Brussels airlines
Zaventem
07.2017 - 09.2017
- Extended a warm welcome and exceptional assistance to premium class and high-status passengers.
Education
Real Estate -
BIV
06-2023
Hotel management -
Erasmus
01.2018
Skills
Multilingual communication
Administrative & Executive Support
Office & Facility Management
Calendar & Schedule Management
Client Relations & Communication
Microsoft Office Suite
Native languages
- English
- Dutch
- French
- German
- Arabic
Timeline
Executive Assistant & Facility Manager
contrast European & Business Law
05.2024 - Current
Sales Advisor
Immoweb
10.2023 - 01.2024
Business Support Officer
Dupont
03.2021 - 07.2023
Legal Assistant
Fed. Gov. Of Justice
09.2020 - 02.2021
Sales Advisor
Samsonite
12.2018 - 07.2020
Cabin Crew Member
VLM Airlines
08.2018 - 11.2018
Lounge Agent
Brussels airlines
07.2017 - 09.2017
Hotel management -
Erasmus
Real Estate -
BIV
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