Ilyas Meftah
Sint-Niklaas
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Consultant/Recruitment Consultant
U-Smile
Luik
07.2023 - 03.2024
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
- Attended weekly team meetings to discuss sales strategies and targets.
- Identified active and passive job seekers through the use of online resources, social media, career fairs, and other recruiting events.
- Developed and implemented recruitment strategies to identify qualified candidates.
- Conducted interviews, reference checks and background verifications for potential hires.
Bartender
SOHO
Antwerp
01.2023 - 06.2024
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Assistant Waiter
Heimolen
Sint-Niklaas
09.2022 - 12.2023
- Greeted customers, provided menus and answered questions regarding menu items.
- Assisted waiters in taking orders and delivering food to tables.
- Performed side duties such as restocking supplies, rolling silverware and setting up dining areas.
- Ensured all guests had a pleasant dining experience by providing excellent customer service.
- Checked on customers periodically throughout the meal to ensure satisfaction with food and drinks.
- Cleaned work area after each shift including wiping down counters, sweeping floors and washing dishes.
Education
High School Diploma -
Spectrumschool
Deurne, Antwerp06-2019
Marketing And Communication
Gent
ArteveldeSkills
- Community Networking
- Territory expansion
- Product and service knowledge
- Customer liaison
- Strong problem solving
- Order Taking
- Professional Appearance
- Menu knowledge
- Safe Food Handling
- Guest Relations Management
- Menu Recommendations
Certification
- Safety Certificate for Contractors (VCA)
Languages
Dutch
First Language
English
Intermediate (B1)
B1
Arabic
Elementary (A2)
A2
Timeline
Sales Consultant/Recruitment Consultant
U-Smile
07.2023 - 03.2024
Bartender
SOHO
01.2023 - 06.2024
Assistant Waiter
Heimolen
09.2022 - 12.2023
High School Diploma -
Spectrumschool
Marketing And Communication
Gent
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