Ilaria Mellone
Brasschaat
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Adept at both team collaboration and work independently even in high pressure environments. Good communication skills acquired through work experience in contact with the public. Fluent in English and Italian and good computer skills.
Overview
8
8
years of professional experience
Work History
Waitress
Il Divino Di Milano
11.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Brand Promoter
Pardgroup
12.2019 - 04.2023
- Dyson brand promoter at Torri d'Europa shopping center in Trieste.
- Increased sales by effectively communicating product benefits.
- Assisted customers with product selection based on individual needs and preferences.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
Brand Promoter
GameStop
10.2018 - 12.2018
- Mobile Outfitters brand promoter at Le Colonne shopping center in Brindisi.
- Engaged customers to communicate key product features and increase sales.
Breakfast Attendant
School-Work Alternance
10.2017 - 12.2017
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
Bartender
Il Caffè Dei Mari
07.2017 - 08.2017
- Seasonal work at Il Caffè dei Mari, located on Caprera island in the archipelago of La Maddalena.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Breakfast Server
School-Work Alternance
02.2017 - 03.2017
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
Breakfast Server
School-Work Alternance
05.2016 - 06.2016
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
Education
Bachelor of Foreign Languages And Literatures - Foreign Languages And Literatures
Università Degli Studi Di Trieste
Trieste, Italy07.2024
High School Diploma -
Istituto Alberghiero Sandro Pertini
Brindisi, Italy07.2018
Skills
- Team Collaboration
- Fast Learner
- Attention to Detail
- Positive Attitude
- Time Management
- Computer Skills
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Waitress
Il Divino Di Milano
11.2023 - Current
Brand Promoter
Pardgroup
12.2019 - 04.2023
Brand Promoter
GameStop
10.2018 - 12.2018
Breakfast Attendant
School-Work Alternance
10.2017 - 12.2017
Bartender
Il Caffè Dei Mari
07.2017 - 08.2017
Breakfast Server
School-Work Alternance
02.2017 - 03.2017
Breakfast Server
School-Work Alternance
05.2016 - 06.2016
Bachelor of Foreign Languages And Literatures - Foreign Languages And Literatures
Università Degli Studi Di Trieste
High School Diploma -
Istituto Alberghiero Sandro Pertini
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