Ihssane Bouhyaoui
Grimbergen
Summary
Starting my career at 16, I developed a strong work ethic and honed project management skills through internships in China and Singapore. After an economic layoff in 2023, I shifted my focus to IT, specializing in SAP, and am now fully prepared to begin my career as an SAP Analyst Developer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
International Sales & Marketing Manager
CONFORMIS INC
Brussels
12.2021 - 12.2023
- Develop and implement effective marketing strategies to boost brand awareness and drive sales growth.
- Manage the sales team, set sales targets, and analyze market trends to identify new business opportunities.
- Maintain strong relationships with clients and partners, ensuring customer satisfaction and loyalty.
Sales Consultant
BECHTLE
Brussels
08.2020 - 12.2021
- Develop and oversee customer service policies and procedures to ensure high-quality service delivery.
- Manage and train customer service teams to handle inquiries, complaints, and provide exceptional support.
- Monitor and analyze customer feedback and service metrics to improve customer satisfaction and retention.
EMEA Customer Relations Manager
TERUMO BCT
Zaventem
08.2017 - 07.2020
- Develop and implement strategies to enhance relationships with healthcare distributors.
- Manage communication and support services for distributors, ensuring timely and effective responses.
- Collaborate with healthcare providers and staff to address distributor needs and resolve issues efficiently.
International Sales Advisor
ISFIN - Emerging Markets Advisors
Brussels
08.2015 - 07.2017
- Develop and implement strategies to grow international sales and expand market presence.
- Manage communication and support for international clients, ensuring timely and effective responses.
- Collaborate with internal teams to address client needs and deliver tailored marketing advice and services.
Education
Executive Master in Finance -
Louvain School of Management (UCL)
Louvain06.2016
Bachelor and Master in Languages - EN/CH/FR
UCL/ILMH
Brussels06.2014
Skills
- Communication
- IT Skills
- Problem-Solving
- Adaptability
- Team player
- Results-oriented
- Cross-Cultural Awareness
- SAP - ABAP - S4HANA
- Oracle
- Navision
Certification
- SAP Analyst - Developer at Flexso-Cevora-VDAB (2024-2025)
- Courses (Night) in International Business at EFP Brussels (2014 - 2015)
- Import-Export Program (Day) at Brussels Invest & Export (2015 )
Languages
French
First Language
English
Proficient (C2)
C2
Dutch
Upper Intermediate (B2)
B2
Chinese (Mandarin)
Upper Intermediate (B2)
B2
Arabic
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
International Sales & Marketing Manager
CONFORMIS INC
12.2021 - 12.2023
Sales Consultant
BECHTLE
08.2020 - 12.2021
EMEA Customer Relations Manager
TERUMO BCT
08.2017 - 07.2020
International Sales Advisor
ISFIN - Emerging Markets Advisors
08.2015 - 07.2017
Executive Master in Finance -
Louvain School of Management (UCL)
Bachelor and Master in Languages - EN/CH/FR
UCL/ILMH