IHABWIKUZO Chretien
Gasabo
Summary
Energetic and reliable individual with strong ability to troubleshoot and solve computer issues effectively. Possessing foundational knowledge in hardware and software systems, combined with technical skills in basic networking and operating systems. Committed to enhancing system performance and ensuring user satisfaction through dedicated support.
Overview
2
2
years of professional experience
Work History
Computer Support Technician
Virunga Hotel Musanze
04.2023 - 11.2024
- Reduced downtime through proactive maintenance of computer systems, including updates, patches, and virus protection measures.
- Supported business continuity efforts by creating backup strategies for critical data storage systems and testing their effectiveness regularly.
- Enhanced system performance by troubleshooting hardware and software issues,
Education
Secondary School - PCB(Physics, Chemestry And Biology)
ES Murunda
Rutsiro/Rwanda07-2023
O Level -
Gisenyi Adventist Secondary School
Rubavu /Rwanda01-2018
Skills
- Remote support
- Desktop support
- Software installation
- Software updates
Languages
English
Advanced (C1)
French
Elementary (A2)
Kinyarwanda
Bilingual or Proficient (C2)
Swahili
Elementary (A2)
Timeline
Computer Support Technician
Virunga Hotel Musanze
04.2023 - 11.2024
Secondary School - PCB(Physics, Chemestry And Biology)
ES Murunda
O Level -
Gisenyi Adventist Secondary School
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